4 of 4 Remote/Hybrid Problem Management Jobs in Berkshire

ownership boundaries across teams. Build a high-performing, accountable ops culture with clear KPIs. Manage on-call, rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term … operational risk registers, audits, and compliance actions. Represent Operations in service reviews, governance forums, and audits. Manage third-party and vendor operational performance. Stakeholder Management Primary ops interface for: Product Owners Delivery Managers Architecture & Security Business and Senior Leadership Provide clear, data-driven service reporting (availability, incidents, risks, improvements ...

Prem Infrastructure Team, providing expert troubleshooting, solution implementation, and performance optimisation across server, storage, and virtualisation layers. Daily duties include performance monitoring, patch management, capacity planning, image deployment, system builds, BAU operational support, and proactive identification of risks and service improvements. Alongside BAU tasks, you will work extensively … cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices (Incident, Problem, and Change Management) will be essential to the success of this role. This is a strategically important position within the wider Enterprise Server ...

Nutanix AHV Nutanix Prism Strong Linux or Windows Server experience Large-scale virtual machine environments Infrastructure troubleshooting Production support environments Incident/Change/Problem Management On-call support experience What You'll Work With Nutanix clusters AHV virtualisation Prism management tools Linux and Windows server estates ...

experience) Nutanix AHV Nutanix Prism Large-scale virtual machine estates Linux (RHEL or equivalent) Troubleshooting across compute, storage and virtualisation Incident/change/problem management processes Production support in a 24x7 or on-call environment What You'll Work With Nutanix Prism Central/Prism Element … Youll be supporting critical hosted environments where uptime, resilience and performance are visible and valued. Theres also plenty to improve, from standardisation and lifecycle management through to automation and reducing operational risk. If you like meaningful infrastructure work rather than just ticket queues, this is a strong option. Employee ...