Monday to Friday or 09:00-17:30 Saturday and Sunday. You will play a key role in coordinating engineer schedules, managing support tickets, and ensuring efficient resourceallocation to meet customer needs. You will also monitor part requests, arrange collections, and provide clear communication to customers while escalating issues where necessary. Key Responsibilities Coordinate and manage engineer … scheduling to optimise resourceallocation Own and manage support tickets, ensuring timely resolution and adherence to service standards Monitor and coordinate part requests, ensuring compliance with SLAs Arrange collections from customer sites using internal engineers or third-party couriers Maintain proactive communication with customers, providing updates on ticket progress and scheduled visits Escalate issues internally and externally to More ❯
Twyford, Reading, Berkshire, England, United Kingdom Hybrid/Remote Options
Source4 Personnel Solutions
Monday to Friday 09:00-17:30 Saturday and Sunday (working from home) You will play a key role in coordinating engineer schedules, managing support tickets, and ensuring efficient resourceallocation to meet customer needs. You will also monitor part requests, arrange collections, and provide clear communication to customers while escalating issues where necessary. Key Responsibilities Coordinate and … manage engineer scheduling to optimise resourceallocation Own and manage support tickets, ensuring timely resolution and adherence to service standards Monitor and coordinate part requests, ensuring compliance with SLAs Arrange collections from customer sites using internal engineers or third-party couriers Maintain proactive communication with customers, providing updates on ticket progress and scheduled visits Escalate issues internally and More ❯
Twyford, Reading, Berkshire, England, United Kingdom Hybrid/Remote Options
Source4 Personnel Solutions
Monday to Friday or 09:00-17:30 Saturday and Sunday. You will play a key role in coordinating engineer schedules, managing support tickets, and ensuring efficient resourceallocation to meet customer needs. You will also monitor part requests, arrange collections, and provide clear communication to customers while escalating issues where necessary. Key Responsibilities Coordinate and manage engineer … scheduling to optimise resourceallocation Own and manage support tickets, ensuring timely resolution and adherence to service standards Monitor and coordinate part requests, ensuring compliance with SLAs Arrange collections from customer sites using internal engineers or third-party couriers Maintain proactive communication with customers, providing updates on ticket progress and scheduled visits Escalate issues internally and externally to More ❯
RG10, Ruscombe, Wokingham, Berkshire, United Kingdom Hybrid/Remote Options
Source 4
Monday to Friday or 09:00-17:30 Saturday and Sunday. You will play a key role in coordinating engineer schedules, managing support tickets, and ensuring efficient resourceallocation to meet customer needs. You will also monitor part requests, arrange collections, and provide clear communication to customers while escalating issues where necessary. Key Responsibilities Coordinate and manage engineer … scheduling to optimise resourceallocation Own and manage support tickets, ensuring timely resolution and adherence to service standards Monitor and coordinate part requests, ensuring compliance with SLAs Arrange collections from customer sites using internal engineers or third-party couriers Maintain proactive communication with customers, providing updates on ticket progress and scheduled visits Escalate issues internally and externally to More ❯
Reading, England, United Kingdom Hybrid/Remote Options
Proactis
We're Hiring: Professional Services Resource Manager | Reading or Leeds, UK (Hybrid) Join a fast-paced, collaborative team at the heart of digital transformation in the mid-market space. At Proactis , we empower service-led organization's to streamline spend, reduce risk, and drive efficiency through our Source-to-Pay platform. Now, we’re looking for a Resource Manager to help us scale smarter. 🔍 What You’ll Do As our central scheduling maestro, you’ll orchestrate resourceallocation across customer and internal projects balancing timelines, skillsets, and capacity. You’ll be the go-to for resourcing requests, scenario planning, and utilization insights, directly impacting delivery success and revenue growth. 🧩 Your Impact Own and optimize the … Professional Services resource schedule Collaborate with project managers and sales to forecast, plan, and advise Champion Certinia PSA and Asana for smarter scheduling Spot trends, solve bottlenecks, and elevate operational excellence Shape best practices and documentation for a growing team 💡 What You Bring Experience in resource scheduling within Professional Services Familiarity with SaaS project lifecycles and PSA tools More ❯
Plan and execute maintenance schedules to ensure system reliability and security. 5. Physical and Financial Resources Physical Server Maintenance : Manage installation and configuration of server hardware in data centres. ResourceAllocation : Allocate server resources efficiently and cost-effectively. Procurement : Collaborate with suppliers and procurement teams to source best-value hardware/software. Budget Management : Monitor budgets and identify More ❯
ideally within the energy, utilities, or related sectors. Key Responsibilities Lead and manage the PMO function, ensuring consistent project governance, reporting, and delivery standards. Support portfolio planning, prioritisation, and resourceallocation across business and technology programmes. Implement and maintain frameworks, templates, and tools to enhance project delivery effectiveness. Oversee risk, issue, and dependency management, ensuring clear visibility and More ❯