Customer Onboarding (Programme) Manager
- Location
- Reading, England, United Kingdom
primary point of accountability for HR Directors, CHROs, CFOs, CIOs and steering committee members. Own the financial health of the project, including revenue recognition, scope and change control, margin protection and accurate forecasting throughout the lifecycle. Proactively identify and manage risks, issues and dependencies across all workstreams; lead … customer escalations. What good looks like Consistently high customer satisfaction (CSAT/NPS) scores from enterprise customers, with quotable references generated. Project milestones and revenue recognition targets achieved or exceeded across the lifecycle. All projects maintained at a "Green" status throughout the lifecycle, with health managed ...