2 of 2 Remote/Hybrid Service Catalogue Jobs in Berkshire

start, project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service … demand, capacity and service growth are reviewed regularly as users, locations, suppliers, applications and security domains are added. Support service catalogue and onboarding governance so new services and partners enter the model through controlled, repeatable routes. Promote consistent knowledge, reporting and handover practices across regions ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing … configuring and optimising HaloITSM solutions. Duties: Lead client discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client training, knowledge transfer and post-implementation support ...