6 of 6 Remote Service Delivery Jobs in Berkshire

operates across multiple countries, serving a diverse range of clients and offering a welcoming environment for collaboration and continuous development. Role As a Data Service Owner, you will be responsible for ensuring data-related technology services operate reliably and effectively, enabling the organisation to achieve its business goals. Working … close partnership with Product Owners, you will help align service operations with product development priorities, oversee service performance, and resolve operational challenges. Key responsibilities include: Partnering with Product Owners to ensure service delivery supports product objectives and delivery schedules. Leading regular service review sessions ...

such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery …/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years experience in client-facing software delivery or IT roles. Experience of Contact Centre technologies and associated applications. ...

strategic solutions that marry cloud engineering, security posture, and operational scalability for enterprise and public sector clients. This individual will collaborate across pre-sales, service delivery, security operations, and customer success teams, helping shape architecture roadmaps, improve security maturity and ensure successful implementation of complex hybrid cloud … security solutions. Solution Architect – Key Responsibilities Lead the design and delivery of hybrid cloud and Azure-based solutions. Translate customer requirements into secure, scalable technical architecture. Embed MDR and cyber resilience into solutions, working closely with SOC/security teams. Provide architectural guidance across pre-sales, delivery ...

levels. Proven ability to deliver in a fast-paced, high-volume environment. A proactive, self-directed attitude with a focus on problem-solving and service delivery. Technical Experience Windows IT Infrastructure Microsoft 365 deployments (Teams, SharePoint, etc.) On-Premise Active Directory with Group Policy Objects Azure AD with Microsoft ...

processes for National Highways. This role plays a key part in transitioning IAM capabilities into business-as-usual (BAU) operations, ensuring alignment with defined service KPIs and supporting the Head of Identity in maintaining secure and efficient access management. Support the delivery and ongoing operation of IAM processes … access management. Collaborate with stakeholders to ensure IAM services meet business needs and performance targets. Identify and resolve non-technical IAM issues impacting service delivery. Provide input to improve IAM service design and operational efficiency. Skills & Experience Required Minimum 5 years' operational process analysis and business support within ...

Marketing Leadership (40%) Develop marketing strategy aligned with commercial objectives and business growth targets Lead market analysis and competitive intelligence to identify opportunities for service differentiation and market expansion Establish marketing performance frameworks and ROI measurements to demonstrate marketing contribution to revenue pipeline Create lead generation strategy to address … business acquisition targets Establish lead qualification criteria and processes in collaboration with sales team Develop account-based marketing strategies for key prospect sectors Establish service-level agreements between marketing and sales teams for lead quality and conversion optimisation Leadership (20%) Provide strategic direction and leadership to Marketing team Develop ...