9 of 9 Remote/Hybrid Service Delivery Jobs in Berkshire

Title: Senior Service Manager – Broadband (Wholesale) Location: Reading (Hybrid – 2–3 days office-based) Department: Service Management/Customer Operations Reports To: Head of Service Delivery Salary: Competitive + benefits About the Role We’re looking for an experienced Senior Service Manager to take ownership … service performance across our wholesale broadband customers. You’ll be the key interface between our wholesale partners and internal operational teams—ensuring we consistently deliver exceptional service, uphold SLAs, and drive continuous improvement across our fibre and connectivity portfolio. This is a high‐visibility, customer‐facing role requiring ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security ...

Service Portfolio Architect – Managed Print & Document Services Location: Reading, Nottingham or Manchester (hybrid working out of one of these locations) Salary: £70,000 – £80,000 + £6,000 Car Allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection … Employee Referral program and many more Shape the Future of Managed Print & Document Services We are looking for a commercially minded and technically strong Service Portfolio Architect to join a growing team focused on Managed Print & Document Services (MPDS). This is a high-impact opportunity for someone ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

Account Manager | Microsoft, Managed Services, Cloud & Cyber Security A successful UK-based Managed Service Provider is looking for an ambitious and relationship-driven Account Manager to join their expanding team. Supporting SMEs across London, the Thames Valley and Milton Keynes , this role is ideal for someone who thrives … cloud and cyber services Run regular account reviews, QBRs and strategic roadmap discussions Translate client needs into tailored technology solutions Collaborate with technical, service delivery and cyber teams to ensure excellent service Maintain accurate pipeline and account data within CRM systems What We’re Looking For Proven ...

Your role at a glance As the Regional Passive Networks Governance Specialist, you will act as a delivery engine for GDC Networks within your region. This role is responsible for implementing standardized processes, procedures, vendor supply, and tooling for local teams globally to ensure consistency and efficiency across … procedures for passive products, campus connect, pre-cabling, and cross-connects globally Assist local teams to reduce lead times (OLA/SLA) and improve service delivery Actively manage suppliers of passive hardware within your region Oversee capacity management database implementation and final accountability Serve as the point ...

Location: Reading (Hybrid) Role Overview Responsible for design, integration, and support of IMS core networks enabling VoLTE/VoWiFi services, ensuring high availability and service performance. Key Responsibilities Manage and support IMS nodes (CSCF, HSS/UDM, SBC, TAS) Troubleshoot SIP/Diameter call flows and perform RCA Support … VoLTE/VoWiFi service delivery and optimization Handle L2/L3 incidents and ensure SLA adherence Lead upgrades, integrations, and new service rollouts Collaborate with RAN, Core, and vendor teams Required Skills Strong IMS architecture knowledge (SIP, Diameter, VoLTE call flows) Hands-on troubleshooting (Wireshark, traces) Experience ...

business. This is not a billable target role. You’re there to lead. That means setting the pace for the team, raising standards across delivery, shaping managed services, building propositions, supporting bids and pre-sales, and helping the business grow. You’ll be the person who can hold your … boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You’ll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You’ll mentor, challenge and back them. And you’ll help create the momentum too. The clarity. The belief. ...