13 of 13 Remote Service Delivery Jobs in Berkshire

Service Delivery Manager (Anaplan Managed Service) Role Opportunity We are seeking an experienced Service Delivery Manager (SDM) to join our Anaplan Managed Services team, ensuring high-quality support, continuous improvement, and seamless service delivery for our growing Anaplan customer portfolio across the EMEA region. This role requires a strong mix of stakeholder management … commercial awareness, governance, teamwork and collaboration skills, with a focus on maintaining excellent service levels and driving Anaplan adoption. We put the customer at the centre of what we do and enabled by a tremendously powerful connected planning platform in Anaplan, we seek to enable our customers to improve decision-making by gaining transparency and visibility through business-owned … renewal. Accountabilities and KPIs Reporting to our Head of Managed Services/Care, you will take the lead in ensuring our customers are availing of our services. Responsibilities highlights: Service Management & Operations Ensure that service delivery aligns with the agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Oversee the incident management , problem resolution More ❯

Legal Service Delivery Specialist (ServiceNow Expert) 📍 Location: Hybrid - London (Potentially remote for the right candidate) 📝 Outside IR35 I'm recruiting for a Legal Service Delivery Specialist with deep expertise in ServiceNow to drive adoption, training, and reporting within a global Legal Operations team. This role is perfect for someone who thrives at the intersection of technology … of legal operations systems, ensuring smooth rollout and high engagement across teams. Deliver hands-on ServiceNow end-user training, making complex processes clear and accessible. Build and maintain legal service delivery reporting frameworks to provide actionable insights. Partner with stakeholders to support change management and continuous process improvement. What You Bring Proven experience in Legal Service Delivery More ❯

Overview Job title: Programme Delivery Manager Ref 42212 Division: Retail Location: Hybrid - Clearwater Court - RG1 8DB Contract type: Permanent Hours: 36 hours per week Salary: starting from £75,000 up to £85,000 per annum depending on skills and experience Job grade: C Closing date: 26/09/2025 Thames Water has an exciting opportunity for a Programme … Delivery Manager to join our forward-thinking Developer Services Major Projects team. This is a pivotal leadership role, driving the delivery of customer-inspired water and wastewater infrastructure projects across our region. As part of our Developer Services team, you'll be at the heart of enabling sustainable growth. We work closely with a wide range of stakeholders … over projects. Our Major Projects team also led significant capital investment programmes, enhancing resilience and driving innovation across our assets. Responsibilities What you will be doing as the Programme Delivery Manager: You'll oversee the successful delivery of large-scale water and wastewater projects, typically ranging from £1 million to £10 million , ensuring they are completed on time More ❯

Product Manager – Internal Tools & Delivery Location: Hybrid (2 days/week in Earls Colne, Essex, or Central London) Type: Full-time Salary: £60,000 - £70,000 based on experience About Water Direct Water Direct is the UK’s leading provider of alternative water supplies, delivering emergency and planned services to water utility companies, commercial organisations, and critical infrastructure nationwide. … Our work ensures that households, hospitals, and businesses have access to water when it matters most. In 2024, we began a strategic investment in technology to improve service delivery, transparency, and operational efficiency—building a new digital platform to manage our operations and create the foundation for growth into new services and markets. Our Product Vision We are … next phase of growth. You’ll lead the specification, implementation, and rollout of critical internal tools and systems, shaping how we scale our operations nationally. This is not just delivery – it’s an opportunity to own product decisions that will transform a traditionally manual industry into a data-driven, tech-enabled operation. This is a hybrid role combining product More ❯

manages a major event, or supports a specialist operation, they depend on secure and reliable communication. Behind that lifeline sits a senior leader who ensures the technology works, the service runs smoothly, and the people using it can trust it without hesitation. That’s where you come in. As the Met’s Radio Services Senior Manager, you’ll take … a leadership role with real breadth. You’ll head up a dedicated team and manage supplier partnerships worth millions. You’ll balance risk, cost, and quality, making sure the service is not only resilient today but fit for the future. You’ll represent the Met at the highest levels, including with the Home Office, as you help shape the … future of emergency service communications. It’s a role that demands both strategic thinking and operational focus. You’ll be accountable for significant budgets, contracts, and assets, but also for ensuring the frontline gets the tools they need when it matters most. In return, you’ll join an organisation with a unique mission: to make London safer and earn More ❯

Be Doing: Define and own the product roadmap for managed services within education. Lead a team of Product Owners responsible for strategic functions across the service. Champion product and service innovation by engaging directly with schools, trusts, and MATs. Collaborate with engineering, operations, and commercial teams to bring scalable solutions to life. Define pricing models, service levels, and … positioning that keep IRIS ahead of the market. Youll Bring: Experience of product leadership experience in payroll, HR tech, or managed services. A deep understanding of UK payroll compliance, service delivery, and digital transformation. The ability to translate customer needs into structured, agile delivery. Strong commercial acumen with experience in pricing strategy and customer engagement. Excellent communication skills More ❯

Be Doing: Define and own the product roadmap for managed services within education. Lead a team of Product Owners responsible for strategic functions across the service. Champion product and service innovation by engaging directly with schools, trusts, and MATs. Collaborate with engineering, operations, and commercial teams to bring scalable solutions to life. Define pricing models, service levels, and … keeps our client ahead of the market. You’ll Bring: Experience of product leadership experience in payroll, HR tech, or managed services. A deep understanding of UK payroll compliance, service delivery, and digital transformation. The ability to translate customer needs into structured, agile delivery. Strong commercial acumen with experience in pricing strategy and customer engagement. Excellent communication skills More ❯

weekly to review updates, next steps, and actions Provide accurate forecasting to the Services Team Lead for monthly/quarterly reporting Collaborate proactively with other departments to ensure seamless service delivery Work closely with our productive commercial team in our Reading head office (3 days per week minimum as part of our hybrid working pattern) Key Skills & Experience More ❯

Marketing, Commercial, Property, and Procurement Assess and evolve collaboration and reporting tools to boost productivity and transparency Champion automation and analytics using Power Automate and Power BI Collaborate with service delivery and IT partners to ensure excellent support and governance Define KPIs for adoption, effectiveness, and process improvement Experience Required: Proven background as a Product Owner or IT More ❯

clients value clarity, not just theory A proactive attitude to business development and relationship-building Willingness to support and supervise junior team members Someone who adapts their communication and service delivery to suit each client’s needs Recent Work Highlights Advising an international technology supplier on a major public sector contract Helping a fast-growing medtech company build More ❯

clients value clarity, not just theory A proactive attitude to business development and relationship-building Willingness to support and supervise junior team members Someone who adapts their communication and service delivery to suit each client’s needs Recent Work Highlights Advising an international technology supplier on a major public sector contract Helping a fast-growing medtech company build More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

water sector, is seeking Project Engineers to oversee the full life cycle of mechanical, electrical, and ICA (MEICA) projects across several Thames Valley locations. This is a hands-on, delivery-focused role managing a live portfolio of projects ranging from planned to reactive maintenance schemes. Reporting to the Engineering PMs within the delivery organisation, you'll take full … a critical role in ensuring efficiency, innovation, and safety across all sites. This is a fantastic opportunity to join a forward-thinking team that is improving essential infrastructure and service delivery. Hybrid working and flexible arrangements are available. Key Responsibilities: Manage and deliver a live portfolio of MEICA projects, typically valued between £40,000 and £400,000 per scheme. … Oversee cradle-to-grave project delivery: from scoping and tendering to procurement, site set-up, contractor management, and commissioning. Simultaneously manage up to 15 active projects, plus additional schemes in early planning stages. Develop innovative, modern solutions to operational challenges-enhancing efficiency and delivering measurable value. Lead on-site safety, inductions, and compliance-upholding a zero-compromise approach to More ❯