1 to 22 of 22 Service Delivery Jobs in Berkshire

and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day-to-day responsibilities and provide excellent service delivery to their internal and external customers. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and … service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with the office network, both hardware and software. Senior company representative on IT matters with the company’s more »

commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and perform quality control checks on all items … customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service delivery and support Support technical administrator and field activity as necessary Undertake any necessary actions to ensure conformity to the ISO Procedures and more »

of choice is actively seeking an addition within their expatriate compensation & payroll team. The successful candidate will be responsible for the day-to-day service delivery to customers. This includes supporting the activation of new services and ensuring an excellent customer experience. You will also work closely with … management of workload and working to deadlines. Ability to work collaboratively with customers and support team members to achieve right outcomes. Project management and service delivery experience. Excellent verbal and written communication skills. Ability to articulate and apply logical decision-making. APPLY NOW Please forward your CV or more »

vital Time management Prince2 certified is highly desirable Start date is ASAP The IT Project Manager will be responsible for: Providing a comprehensive IT delivery and project management service directly for the business Engaging with a wide and/or diverse set of stakeholders in order to negotiate … Overseeing all project artefacts, and associated documents with gate reviews Chasing, monitoring, and summarizing progress of each project and assisting with delivering the IT service portfolio as required with an Agile/Waterfall environment. Managing the delivery teams schedules and resource forecasts with the teams as required when … RAIDs as required. Taking the lead and managing ad hoc back-office Admin to the project team and or client/users. Managing the delivery demand of all size projects through the Service Delivery/Project Please send an up-to-date copy of your CV to more »

including drafting minutes. Supporting on the implementation of outsourced global entity managed services provider to manage global entity compliance and oversight and managing ongoing service delivery. Requirements for the Role: Educated to degree level (ideally, but not essential) and either ACG qualified or graduate. Demonstratable experience of managing entity more »

contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … our careers site What will you be doing? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

want to progress and develop their career in a fast-paced tech company. Role Description We are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically … the relevant teams internally. Career Progression This role offers a clear career path for growth within the organisation. The progression is as follows: 1) Service Delivery Analyst (Current Role): Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use more »

a crucial role in ensuring the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important … process and day-to-day support Taking leadership in ensuring project timelines and updates are accurate Building skills to foster good client relationships. 2) Service Delivery Analyst: Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use and support … of the systems 3) Lead Service Delivery Analyst: Provide mentorship and support to peers. Assist in training new team members. Serve as an immediate escalation point for complex issues before involving Senior Analysts. 4) Senior Analyst: Take a leadership role in managing a team of analysts across different more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all mechanical … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but more »

Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China. Position Summary: The PLC Service Engineer provides on-site technical service on natural gas compressor controls, including retrofitting new controls into existing systems, testing, troubleshooting, and training customers … the company professionally, and accommodating flexible work hours and travel demands (up to 100% travel). The role will report to the Manager, Field Service and will be based in the Rosenberg, TX office. Responsibilities: Deliver comprehensive on-site technical support for natural gas compressor controls, encompassing the installation … rigorous testing, and troubleshooting of existing systems. Proficiently interpret and apply electrical schematics for industrial control panels/cabinets to ensure accurate and efficient service delivery. Conduct thorough training sessions for clients to ensure proficient operation and utilization of newly installed equipment. Maintain meticulous documentation of all work assignments more »

execute product strategy. Manage product features from initiation to delivery. Gather customer requirements onsite. Own and manage product profitability. Support the Business Development and Service Delivery teams. Requirements: Previous experience working in a similar role. Ideally have 1 year experience in insurance sales and customer service. In-depth more »

Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

. Expertise in Reporting using Excel, Macro, Power BI, or similar database management tools. Experience invoicing and collecting processes. Knowledge and understanding of Professional Service Delivery, Cloud Hosting Operations and Software Licensing. Exceptional communication and interpersonal skills. Ability to act as a mentor and assist in training and more »

. Expertise in Reporting using Excel, Macro, Power BI, or similar database management tools. Experience invoicing and collecting processes. Knowledge and understanding of Professional Service Delivery, Cloud Hosting Operations and Software Licensing. Exceptional communication and interpersonal skills. Ability to act as a mentor and assist in training and more »

Salary: £71,760 Join Our Team as a Service Delivery Manager! Are you ready to take the lead in ensuring top-notch service delivery and maintenance in the housing sector? We're seeking a dynamic and dedicated Service Delivery Manager to oversee the daily … operations in a defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to meet performance … with health and safety regulations and external accreditation requirements. Promote a culture of continuous improvement, cost reduction, and value for money. Foster excellent customer service and collaborate with colleagues to provide integrated solutions. Make prompt and informed decisions to drive the company's competitiveness. Instill energy and dynamism into more »

and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day-to-day responsibilities and provide excellent service delivery to their internal and external customers. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and … service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with the office network, both hardware and software. Senior company representative on IT matters with the company's more »

and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day to day responsibilities and provide excellent service delivery to their internal and external customers. Managing, in conjunction with HR, and employee training requirements for all IT database, software or communications … equipment. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with … equivalent working knowledge. Understanding of best practice tools such as PRINCE2, Agile, Waterfall and ITIL. Benefits: 25 days holiday + bank holidays Death in Service Pension with Royal London Perkbox - discount/offers with various popular brands Cycle to work scheme A DBS Enhanced Disclosure is required for ALL more »

UK IT Manager Theale Berkshire Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a UK IT Manager to join their team based in Theale Berkshire. To be considered for … and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day to day responsibilities and provide excellent service delivery to their internal and external customers. Managing, in conjunction with HR, any employee training requirements for all IT database, software or communications … equipment. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis more »