1 to 25 of 30 Service Manager Jobs in Berkshire

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively … of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯

Service Desk Manager - £40,000 - £45,000 + Bonus – Networking/Cloud - Hybrid/Bracknell Are you a leader looking for an opportunity to make a positive impact with a growing Service Desk? Want to work for an exciting MSP who are massively scaling up? Are … you an operational and performance-driven individual who can ensure first-class customer service? Working for a forward-thinking MSP who are boasting growth year on year. Looking for a Service Desk Manager who can improve the operational performance of a team of up to … Line Engineers. The Service Desk covers multiple technology stacks, including, Cisco, Network Security and Cloud Services. Your primary responsibility will be to ensure the smooth operation and continuous improvement of the Service Desk, delivering exceptional customer service and technical support to our clients. Knowledge & Experien ce Team More ❯

Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and … develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs and More ❯

Senior Service Delivery Manager Location: Central London - 2x a week Rate: £500-550 Outside IR35 Contract: 6 months initial About the Role: Our client is seeking an experienced Senior Service Delivery Manager to work across IT service management, vendor coordination, and customer-facing … that combines process leadership with supplier oversight and stakeholder engagement. You’ll be instrumental in shaping and maturing the ITSM landscape while ensuring seamless service delivery to both internal and external customers. Key Responsibilities: Work across ITSM processes including Incident, Problem, Change, Request, Knowledge, and Configuration Management. Act as … a key liaison between internal teams, third-party suppliers, and customer stakeholders to ensure alignment of service delivery with business needs. Manage relationships with IT service providers, ensuring adherence to SLAs, KPIs, and contractual terms. Collaborate with business units and customer-facing teams to understand service expectations More ❯

Technical Service Delivery Manager - AWS The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues … shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and … will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and OLAs are met across services and platforms. Act as the primary escalation More ❯

Print Service Manager Central London - on site Competitive rate inside IR35 6 months initially (likely extension) A global IT managed service provider is looking for a highly organized and proactive Print Service Manager to lead their end client’s International & Print Service … risk mitigation efforts for audits, compliance, outsourcing, and ESO reviews. Provide operational support for international print services, resolving escalations in a timely manner. Handle service requests for printer relocations, updates, remediations, and coordinate with real estate teams. Maintain accurate asset management records for all printers throughout their lifecycle. Develop … dashboards and reporting tools to track print usage and service performance. Drive the transition out of legacy platforms such as Paragon, engaging with application owners to ensure a smooth shift. Design and execute a migration strategy for RedTitan to a cloud-based environment. Key Skills and Experience: Proven experience More ❯

This ITSM Service Manager role is an exciting opportunity for an experienced IT Service professional to join a prestigious financial institution based in Central London. The role focuses on establishing and managing a robust Service Management function for the company's operational estate, ensuring high … quality service delivery. Reporting to the Head of Production Services and Governance, you’ll work with IT teams, third-party providers, and business stakeholders to oversee incident, problem, change, and release management, provide 2nd/3rd line support, and drive service improvements through trend analysis and reporting. Experience … time market data and high-volume trading systems; Exchange or Clearing House experience advantageous Demonstrated expertise in supporting critical applications and defining SLAs/service procedures Strong skills in deploying ITSM tools/processes and mentoring technical teams Ability to solve complex problems under pressure and communicate effectively with More ❯

expanding digital and customer experience capabilities. We are passionate about our restaurants and our guest experience. Technology plays a key role in delivering great service to our guests and empowering our teams. Role Overview You will have a passion for technology and the role it plays in delivering world … class experiences for both our people and our guests. We're looking for an experienced Service Delivery Manager to take ownership of the consistent, high-quality delivery of IT services across our estate, with a particular focus on the operational performance of both our key Managed Service … obligations. You’ll proactively engage with stakeholders across our restaurants, and head office to understand pain points and opportunities — using that insight to shape service improvements and influence supplier performance. This is a pivotal role in making sure our outsourced partners deliver the dependable, scalable technology our teams need More ❯

We are recruiting for a Service Delivery Project Manager for Paragon DCX. At DCX, we craft digital experiences that drive results. We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their customers and … create real business impact. As we continue to expand our service-led partnerships, we’re looking for a Service Delivery Manager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation programmes across a … dynamic portfolio of client accounts. What you’ll be doing As a Service Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution More ❯

Job Description Vertu Mercedes Benz of Reading Here at Vertu Mercedes Benz of Reading, we have a great opportunity for an Assistant Service Manager to join the team with a£40,000 basic salary and OTE of £50,000. Our Aftersales Team is 20+ strong, comprising skilled … technicians, service advisors, workshop control, and drivers — all dedicated to delivering service excellence and complete customer satisfaction. The... ZIPC1_UKTJ ... More ❯

team? If so, this could be the role for you! Here at Stonewater, we are seeking a passionate and energetic ASB (Anti-social Behaviour) Service Manager to lead, manage ... ZIPC1_UKTJ ... More ❯

IT Governance Officer/IT Service Desk Manager Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers … hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: There are 4 parts to this role IT Service Desk Oversight Compliance and Governance Vendor Management Disaster Recovery and Business Continuity 1. Compliance and Governance: a. Oversee, and maintain compliance with Cyber Essentials … compliance with SLAs and conduct regular vendor due diligence. b. Oversee the management and performance of IT vendors, ensuring they meet contractual obligations and service levels. 3. Disaster Recovery and Business Continuity: a. Coordinate and conduct regular DR and BCP testing. b. Ensure the bank's IT infrastructure is More ❯

Opticore IT is a rapidly expanding specialist IT Service Consultancy offering a wide variety of opportunities to work within challenging and exciting environments across our client base spanning multiple verticals including Finance, Media, Telecommunications and more. We're searching for a Junior Service Delivery Manager to … required to attend our HQ in Central London two days a week. What you’ll be doing: Produce (Within Corporate identity) Monthly/Quarterly Service Reports for each client you are responsible for. Liaising with NOC Team Leader to ensure the service delivered is accurately measured. Scheduling of … monthly/quarterly service reviews to ensure maximum participation from the client. Participation in Service Reviews with clients and accurate action tracking. Ensuring all actions from Service Reviews are completed within a timely manner. Track client escalations for any Service Issues that require Opticore management involvement. More ❯

Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as Service Transition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and Delivery teams. … You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into operational environments—someone … who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve service designs and More ❯

Roc Technologies is seeking an experienced, driven, and commercially minded leader to join our Leadership Team as Service Transition Manager. In this pivotal role, you will be responsible for leading the design and transition of new and evolved Managed Services, collaborating closely with Sales, Solutions Architecture, and Delivery teams. … You will also take ownership of the development and implementation of Roc’s Managed Service and Transition Framework, ensuring consistency, scalability, and operational excellence. This is an ideal role for a service management professional with deep ITIL knowledge and extensive experience in transitioning services into operational environments—someone … who thrives on structure, governance, and delivering results that meet both customer expectations and commercial goals. Responsibilities: Design, implement, and govern Roc’s Managed Service and Transition Framework, including documentation standards and operational templates. Collaborate with Sales and Service Architects to create and approve service designs and More ❯

Technology Services Manager, 6 months contract, £500-600 per day, London (Hybrid) The Role Our customer a leading Law Firm are hiring for a Service Manager. This role is central to the delivery of Tech support and knowledge of core business applications and business processes across the … in the midst of a transformation to a continuous cloud based operation allowing for Anywhere, Anytime, AnyDevice activity across the firm. The Tech Services Manager will play a pivotal role in achieving this vision. Key Deliverables: • High customer satisfaction as measured by a NPS of 8+ ensuring the … customer comes first. • Ensure frictionless day to day operations within the Service Desk. Responsibilities: The Tech Services Manager position will involve the following areas of responsibility: • Oversee all incidents, requests and problems. • Act as a hierarchical point of escalation; co-ordinating responses' to critical issues. • Oversee and More ❯

onboarding or uplift of services to our clients. This role is one of the first engagements many new customers will have with HSO Managed Service Department. As such, it is seen as a critical role within the department as it sets the tone of our client's relationship with … HSO. JOB FUNCTION Play a key role within 'HSO Managed Services' to ensure a first-class service is delivered to all Customers. Manage the pipeline of service transitions and ensure that all customer and HSP stakeholders are aware of expected timelines and dates for activities so as to … Life Support (ELS) stage with support with clear exit points from ELS into on-going live running with Support. Essential Previous experience in a Service Delivery, Transition or Project Management role (2 years+ preferred) Excellent organisational skills Proven commercial understanding Communications skills, being able to interact positively with multiple More ❯

Vendor/Contract Services Manager – Contract (Hybrid – Reading) | Approx. £88,000 (£340pd) Please note: This is not a Head of Department, Director, or Managerial role. We're looking for someone with vendor or commercial contract management experience seeking a contracting role . Overview Join a small but high … or similar industry Experience managing various vendor contracts (e.g., support, outsourced services) Strong commercial and customer-focused mindset Solid understanding of procurement, governance, and service delivery processes Excellent communication skills across all levels Desirable Skills Experience in commercial, procurement, or vendor/service management Degree (or equivalent experience … in a relevant field (Business, Finance, Service Management More ❯

Vendor/Contract Services Manager – Contract (Hybrid – Reading) | Approx. £88,000 (£340pd) Please note: This is not a Head of Department, Director, or Managerial role. We're looking for someone with vendor or commercial contract management experience seeking a contracting role . Overview Join a small but high … or similar industry Experience managing various vendor contracts (e.g., support, outsourced services) Strong commercial and customer-focused mindset Solid understanding of procurement, governance, and service delivery processes Excellent communication skills across all levels Desirable Skills Experience in commercial, procurement, or vendor/service management Degree (or equivalent experience … in a relevant field (Business, Finance, Service Management More ❯

Senior Data Services Manager, Home Based, Financial Services. Excellent salary plus car allowance plus bonus to 20%. Financial Service company is looking for a Senior Data Services Manager to join their team. Reporting directly to the Head of Data Engineering you will manage a … team of 6 reports and will oversee the day to day operations of the Data Service function, providing leadership, mentoring and guidance. Moreover you will enable, empower and support the Data Service team with the design, implementation and continuous improvement of advanced data solutions. A key aspect to … of data engineering tools and automation practices (CI/CD pipelines, DevOps etc) This is an excellent role for a proven Senior Data Services Manager who has strong leadership experience, strategic experience and wants to work closely with a Head of Data Engineering and Digital. Although the role More ❯

delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding both … that align with their business goals. · Manage the full sales cycle, from prospecting and presenting to negotiating and closing deals. · Collaborate with marketing and service delivery teams to ensure seamless delivery of services. · Stay updated on industry trends and competitor offerings to maintain a competitive edge. · Accurately track and More ❯

Technical Services Manager vacancy in Twyford, Berkshire (093jc) Technical Services Manager (093jc) - Twyford, Berkshire - up to £45k + Benefits My client is an innovative IT services organisation, which is 100% dedicated to Networking, Server, storage and Workplace Technologies are now seeking to recruit a Technical Services … Manager to join their team in their HQ. You will be reporting to the RMA Manager and Director of Operations and in this role, you will be responsible for making sure all warehouse and repair services are managed efficiently and all processes documented and to produce … and dispatch of stock. Monitoring and updating external customer systems. Managing returns and updating Proof of Delivery (POD) information on companies' incident management system (service now). Triage of returned parts. Maintain tools and test equipment within the department. Perform tests and diagnostics on a range of network and More ❯

About the Role: Fortune is seeking a dynamic Client Services Manager – Digital to drive the success of our digital advertising initiatives. In this role, you will manage and execute online advertising campaigns, develop strategic media plans, and build strong client relationships. You will play a key role (as More ❯