Internship Product Specialist & Customer Onboarding
slough, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Odicci
luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customer acquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems (including Shopify, Eagle Eye, Braze, Bloomreach, Ometria, and Talon.One). We are scaling fast and are looking for a motivated Product Specialist & Customer Onboarding Intern to join our Customer Success team. > What … teams. Create training materials, guides, and video tutorials to support adoption. Product Expertise & Support Develop strong knowledge of the Odicci platform and integrations (with a focus on eCommerce/Shopify). Support the Customer Success team with day-to-day customer requests and ongoing account management. Test and validate new features, providing feedback to the Product team. Content Creation Write … able to simplify technical concepts). Confident in delivering presentations, training, or workshops. Curious and quick to learn new platforms and digital tools. Ideally some knowledge of eCommerce platforms (Shopify experience a plus). Organised, detail-oriented, and proactive in taking initiative. Eligible for a 12-month university-accredited internship. > What You Will Gain End-to-end experience in customer More ❯
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