Lead User Researcher - Digital CX
- Hiring Organisation
- Sky
- Location
- Slough, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives … ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card ...