3rd Line Technician
Slough, Berkshire, United Kingdom
Planet Recruitment
helpdesk, ensuring ticket resolution quality and quantity is within SLA * Resolve tickets at all levels (first through to third line) * Set up and maintain complex physical and virtual Windows server environments * Configure and troubleshoot basic network and switch management * Install hardware and software applications as required * Configure and troubleshoot Mobile Device Management in Apple environments * Perform … Any other tasks that the Technical Management Team, or the Company Directors feel are appropriate Work Experience Requirements * Experience in a helpdesk or support environment * Experience with backend server and networking systems Education Requirements * Professional qualifications (Degree/Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE)) or equivalent, demonstrable experience. * Other specialist More ❯
Employment Type: Permanent
Salary: £36000 - £38000/annum
Posted: