1st and 2nd line network support with on-site cabling and infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support WindowsServer, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage … in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of WindowsServer 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯
Provide 1st & 2nd line IT support via phone, email, and remote tools Assist in the delivery of IT projects , both remotely and onsite Diagnose and troubleshoot issues with Windows, Microsoft 365, and networking Manage system builds, deployments , and routine maintenance Deliver excellent client service by understanding needs and resolving issues promptly About You: 2+ years' experience in IT … MSP environment Full driving licence (site visits required) Strong customer service and communication skills Able to prioritise workloads and solve technical problems independently Working knowledge of: Active Directory, WindowsServer (2012+), Windows 10+ Microsoft 365 and Office administration Intune and Entra (formerly Azure AD) Networking: DNS, DHCP, routers, switches, email configuration System builds, deployments More ❯
fabrics, switches and components * Enterprise storage hardware and software fault resolution in HA critical estates * Shell script writing * Redhat Linux v6/7/8/9 experience * Windows2012/2016/2019/2022 experience * Networking protocols and topologies * Strong skills in verbal and written communication including the writing and reviewing of technical * Monitoring More ❯
