Service Delivery Jobs in Berkshire

1 to 25 of 27 Service Delivery Jobs in Berkshire

Global Payroll Service Delivery and Implementation Delivery Associate Director

Reading, Berkshire, South East, United Kingdom
BDO
BS&O team don't just advise on their specific business challenges, they open doors for other teams to provide our firm's wider service offering. To succeed in this agile environment, you'll need to demonstrate excellent problem-solving skills and initiative. In return, you'll have the … managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. In the last 15 years BDO has grown the Global Payroll Services (GPS) practice into … and most importantly our people. We now have secure foundations to double in size in the next five years. We have recently united the service delivery and implementation delivery staff who coordinate services primarily supported and delivered on the IPPEX Global payroll software platform. Reporting directly to more »
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Lifecycle and Variations Manager

Slough, Berkshire, South East, United Kingdom
300 North Limited
p/a Slough 6 Month fixed term contract We are currently recruiting for a Lifecycle Project Manager to assist with the delivery of lifecycle and minor works projects on a well establish PFI Schools contract. Working alongside the maintenance team, you will manage the projects side of the … Fixtures & M&E and Asset Management services associated with Lifecycle & Variations Accountable for day to day performance management of all Contractors involved in the delivery of Lifecycle New works and Variations. Ensure all relevant subcontractors are trained and aware of their health and safety Control lifecycle & variation P+L keeping … profits where possible. responsibilities in accordance with statutory, Local Authority, school guidelines. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Contract Manager to ensure more »
Employment Type: Permanent
Salary: £55,000
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Expat Compensation & Payroll Consultant

Slough, Berkshire, South East, United Kingdom
JAM Recruitment Ltd
of choice is actively seeking an addition within their expatriate compensation & payroll team. The successful candidate will be responsible for the day-to-day service delivery to customers. This includes supporting the activation of new services and ensuring an excellent customer experience. You will also work closely with … management of workload and working to deadlines. Ability to work collaboratively with customers and support team members to achieve right outcomes. Project management and service delivery experience. Excellent verbal and written communication skills. Ability to articulate and apply logical decision-making. APPLY NOW Please forward your CV or more »
Employment Type: Permanent
Salary: £35,000
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Programme Interface Team Leader

Reading, Berkshire, South East, United Kingdom
AWE Plc
contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … your leadership skills and experience in coordinating technical experts and customer relationships, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with all our internal customers areas to ensure effective communication of service delivery … whilst enabling increased confidence in performance by developing and implementing capability health supporting metrics. They will work in the development of, and management of, Service Level Agreements, order book, reporting and metrics for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and more »
Employment Type: Permanent, Part Time
Salary: £70,000
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Facility Engineer - Operational Technology

Reading, Berkshire, South East, United Kingdom
AWE Plc
contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … our careers site What will you be doing? You will be part of a specialist team within a multi-discipline service delivery function and will be responsible for providing expertise in disciplines such as software configuration, SMART instruments and disaster recovery, whilst considering cyber security aspects. Within this more »
Employment Type: Permanent, Part Time
Salary: £50,000
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Labs Functional Service Capability Manager

Reading, Berkshire, South East, United Kingdom
AWE Plc
contribution) Life Assurance Discounts - access to savings on a wide range of everyday spending Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring for your family A host of voluntary & core benefits to suit your health and wellbeing - more information available on … the Capability Manager. Utilising your leadership skills and experience of capability management, you will be an integral part of the organisation, ensuring focus on delivery and customer engagement. The successful candidate will work closely with the technical capability areas within Materials and Analytical Science to ensure effective communication of … service capability health and of delivery. They will work as part of the Business Operations group to provide proactive management of technical capabilities, working to highlight and mitigate risks for the Materials and Analytical Science area. The role requires routine engagement with both internal Science and external Programme/ more »
Employment Type: Permanent, Part Time
Salary: £70,000
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Subsidary Governance Manager

Maidenhead, England, United Kingdom
Taylor Root
including drafting minutes. Supporting on the implementation of outsourced global entity managed services provider to manage global entity compliance and oversight and managing ongoing service delivery. Requirements for the Role: Educated to degree level (ideally, but not essential) and either ACG qualified or graduate. Demonstratable experience of managing entity more »
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Engineer

Slough, Berkshire, South East, United Kingdom
Heels & Brogues Group Limited
Engineer: Our client delivers small, medium, and large temporary temperature control solutions to various customers across the UK. They specialise in high standards of service delivery and aim for the highest customer satisfaction possible. As a HVAC Engineer, you will: Support and guide the development of the temperature more »
Employment Type: Permanent
Salary: £30,000
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Service Manager

Bracknell, England, United Kingdom
Spectrum IT Recruitment
Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »
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Operations Manager- Frimley Community Diagnostics Centre (CDC)

Ascot, United Kingdom
Hybrid / WFH Options
Frimley Health NHS Foundation Trust
cardiology and respiratory and support services, to implement transformational clinical and operational changes in working practices to realise the planned benefits from providing the service in the new community setting. You will play a significant role in the Slough CDC project team and be responsible for leading the operational … project management support during mobilisation. In addition, you will have a wider resposibility within the Frimley diagnostics programme for the leadership of the CDC delivery workstream which will include the development of a CDC spoke if funding becomes available. Main duties of the job Significant preparation is needed by … clinicians and operational managers to ensure a safe and effective commissioning of the new building, transition to new service models and the realisation of the envisaged benefits. The CDC Operations Manager will ensure that the establishment of the new services are undertaken safely and successfully and that the clinical more »
Employment Type: Fixed-Term
Salary: £72428.00 - £83149.00 a year
Posted:

Education Service Delivery Manager

Maidenhead, England, United Kingdom
Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »
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Service Delivery Analyst

Reading, England, United Kingdom
eflow Global
want to progress and develop their career in a fast-paced tech company. Role Description We are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically … the relevant teams internally. Career Progression This role offers a clear career path for growth within the organisation. The progression is as follows: 1) Service Delivery Analyst (Current Role): Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use more »
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Information Technology Project Coordinator

Reading, England, United Kingdom
eflow Global
a crucial role in ensuring the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important … process and day-to-day support Taking leadership in ensuring project timelines and updates are accurate Building skills to foster good client relationships. 2) Service Delivery Analyst: Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use and support … of the systems 3) Lead Service Delivery Analyst: Provide mentorship and support to peers. Assist in training new team members. Serve as an immediate escalation point for complex issues before involving Senior Analysts. 4) Senior Analyst: Take a leadership role in managing a team of analysts across different more »
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Data Centre Critical Facilities Technician

Slough, England, United Kingdom
Iron Mountain
also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all mechanical … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but more »
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Senior Technical consultant Network Security

Reading, Berkshire, South East, United Kingdom
Global Technology Solutions Ltd
infrastructure hardware, software and solutions, as well as extensive expert-level technical experience in one or more relevant fields. Is able to continually demonstrate delivery of quality and consistency whilst delivering excellence and at the same time continuing to strive for improvement. Prior experience working in an IT Services … collaborative, and long-term relationships with our clients, suppliers, and co-workers where these are constructed to deliver mutually beneficial outcomes. Responsible for the delivery of quality and consistency in all that they do and aim to get this right first time, every time. Aims to deliver excellence and more »
Employment Type: Permanent
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1st Line Support

Maidenhead, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Back 2 Work Complete Training
Position Overview The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform … front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, service delivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that service more »
Employment Type: Permanent, Work From Home
Salary: From £22,308 to £25,000 per hour
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1st Line Support

Slough, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Back 2 Work Complete Training
Position Overview The Service Desk Technician will be a critical member of the Service Delivery Team, ensuring that the Service Desk is operating effectively. You will be responsible for, and the owner of all calls, incident tickets, service requests and fault alerts. They will perform … front of house role, interfacing between the organisation and our customers, both internally and externally, and therefore you will excel in a customer focused, service delivery team. The role is crucial in improving and maintaining the level of service we provide, and the perception of that service more »
Employment Type: Permanent, Work From Home
Salary: From £22,308 to £25,000 per hour
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UK IT Manager

Reading, England, United Kingdom
Brook Street
and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day-to-day responsibilities and provide excellent service delivery to their internal and external customers. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and … service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with the office network, both hardware and software. Senior company representative on IT matters with the company’s more »
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Technical Specialist

Slough, England, United Kingdom
S4 Personnel
commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and perform quality control checks on all items … customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service delivery and support Support technical administrator and field activity as necessary Undertake any necessary actions to ensure conformity to the ISO Procedures and more »
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Customer Experience Manager

Bracknell, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Product Specialist (Insurance Software Sales)

Hungerford, Berkshire, United Kingdom
Hybrid / WFH Options
Additional Resources
execute product strategy. Manage product features from initiation to delivery. Gather customer requirements onsite. Own and manage product profitability. Support the Business Development and Service Delivery teams. Requirements: Previous experience working in a similar role. Ideally have 1 year experience in insurance sales and customer service. In-depth more »
Employment Type: Permanent
Salary: £25000 - £35000/annum
Posted:

Senior Service Designer

Slough, Richings Park, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Morson Talent
Senior Service Designer - £650 -£700 per day - Inside IR35 - Hybrid working, 2 days a week on site near Slough - 6 Months initial contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT … accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to service design. Develop a modern workplace service that empowers colleagues while maintaining appropriate oversight and compliance in a highly regulated, multi-national environment. Create more »
Employment Type: Contract
Rate: £600 - £650/day
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Billing Representative

Reading, Berkshire, United Kingdom
Damia Group Ltd
. Expertise in Reporting using Excel, Macro, Power BI, or similar database management tools. Experience invoicing and collecting processes. Knowledge and understanding of Professional Service Delivery, Cloud Hosting Operations and Software Licensing. Exceptional communication and interpersonal skills. Ability to act as a mentor and assist in training and more »
Employment Type: Contract
Rate: £185/day
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UK IT Manager

Berkshire, United Kingdom
Brook Street
and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day-to-day responsibilities and provide excellent service delivery to their internal and external customers. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and … service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with the office network, both hardware and software. Senior company representative on IT matters with the company's more »
Employment Type: Permanent
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UK IT Manager

Theale, West Berkshire, Berkshire, United Kingdom
Dovetail HRS
and deliver new IT solutions as required. Managing the IT team to ensure they deliver against their day to day responsibilities and provide excellent service delivery to their internal and external customers. Managing, in conjunction with HR, and employee training requirements for all IT database, software or communications … equipment. Maintaining, in conjunction with Procurement, key IT relationships through negotiation and administration of supplier contracts and service agreements. Providing IT expertise and acting as a referral point for all core company applications, software packages and complex IT queries. Responsible for providing management information, monitoring and reporting concerns with … equivalent working knowledge. Understanding of best practice tools such as PRINCE2, Agile, Waterfall and ITIL. Benefits: 25 days holiday + bank holidays Death in Service Pension with Royal London Perkbox - discount/offers with various popular brands Cycle to work scheme A DBS Enhanced Disclosure is required for ALL more »
Employment Type: Permanent
Posted:
Service Delivery
Berkshire
10th Percentile
£26,500
25th Percentile
£33,500
Median
£52,500
75th Percentile
£63,750
90th Percentile
£67,500