1 to 3 of 3 Technical Support Engineer Jobs in Berkshire

Support & Installation Engineer - ( M4 Corridor/Remote) ** Remote including Home working & visit clients Wireless & Broadband routers - Access Points - Bluetooth - IT skills and diagnostics - IOT This established IOT technology business who supply advanced wireless and automation technology are looking to grow their support team. You will be confident … speaking with clients, both over the phone and face to face - and will take the lead on installations, as well as reactive support visits and remote support when possible. This is not an IT Support role - but you will be working with networks, bespoke & proprietary tech systems … detailed documentation of all installation activities. Adhere to all safety protocols and regulations while working on-site. Salary depending on experience - £30-40K Support & Installation Engineer - ( M4 Corridor) For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm more »

in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technical support to a range of industry customers. What you’ll be doing: 1st-2nd line technical support to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technical support roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »