IT Service Desk Engineer
birkenhead, north west england, united kingdom
Ascent People Ltd
Technical Expertise Proven experience in a similar IT support role Fluent Spanish - business proficiency required Proficiency with Google Workspace ecosystem (Gmail, Chat, Docs) Windows desktop environments (Windows 10/11) Mobile device platforms (Android and iOS) Microsoft Office 2016/2019 Mitel VOIP phone systems or … equivalent Mobile Device Management solutions (AirWatch) Windows Server administration and Active Directory Windows 10 deployment (WDS) Working knowledge of Citrix, VMWare, or Cisco/Meraki technologies (advantageous) Professional Competencies Exceptional troubleshooting skills with meticulous attention to detail Outstanding customer service mindset Strong communication skills More ❯
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