1 to 2 of 2 Applications Support Jobs in Birmingham

Job summary As a member of the team IT Service Centre team, reporting to the Application Support Team Leader, the post holder will provide a responsive, customer focussed service, providing extensive 1st and 2nd Level IT Support to Trust users and stakeholders as directed. Primary focus … via affective "first line Incident management and Request Fulfilment, within agreed service level agreements and targets. The post holder will provide second line support to all users of NCRS systems and all other nominated core patient or other non-clinical applications. Main duties of the job Day to … working within an IT Service Desk/Centre Team or equivalent First Level/Application/Customer support function *Experience providing application support within an ICT environment *Extensive experience of working within defined Service Level Agreements & Service Level Targets *High level of understanding of ITIL processes more »

Discover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital Applications Support apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. Working alongside experienced specialists, youll learn all about the applications portfolio that supports the Corporate IT services we use in day-to-day business operations and the Operational Technology that keeps our roads safe and running smoothly. Youll discover how we … work with suppliers to monitor performance and availability of applications, how we manage configuration and access to applications, as well as their ongoing development and improvement. In this role youll be highly customer-focussed, ready to support stakeholders and users to get the best from our more »