2 of 2 Remote/Hybrid Asset Management Jobs in Birmingham

responsibilities Coordinate and support internal and vendor teams to ensure consistent, reliable production support for the ServiceNow platform Oversee incident, problem, and request management processes to support service quality and timely resolution Monitor service performance and share insights on service levels, response times, and platform health to support informed … improvements Your skills and experience Proven experience supporting production services within a large-scale enterprise environment Strong knowledge of ServiceNow including Information Technology Service Management, Configuration Management Database, Information Technology Operations Management, and Information Technology Asset Management Experience managing major incidents and supporting service operations ...

operational technology. You will ensure that products and services across our tunnel estate are safe, reliable, and fit for purpose, supporting the effective management of traffic while driving innovation, continuous improvement, and long-term capability development. This is a hybrid role, requiring two days per week in the office … strategically driving governance and assurance processes in supporting tunnel renewals and the adoption of emerging technologies, digital solutions and data-driven approaches to asset management, with risks clearly understood and mitigated before deployment. Define and drive the technical strategy for tunnel systems, developing architectural guardrails, specifications, and long ...