and foster strong relationships. You should possess strong problem-solving abilities and a proactive approach to challenges, allowing you to navigate obstacles and drive continuous improvement. Additionally, negotiation and conflict resolution skills will empower you to address issues effectively and maintain positive working relationships. Key focus areas: Direct Management … root cause analysis, and preventive actions. Leadership and Coaching: Provide feedback and support to team members through performance management practices, fostering skill development and continuous improvement. Monitoring and Reporting: Measure the effectiveness of IT services using the ITSM Toolset (Ivanti Neurons), focusing on customer satisfaction and productivity. Vendor Management … opportunities, and manage changes impacting service operations costs. Change Management: Lead IT change initiatives, aligning them with organizational objectives and promoting a culture of continuous improvement. Documentation: Maintain comprehensive documentation of processes and procedures to ensure knowledge transfer and service continuity. Asset Management: Oversee joiners, movers, leavers, client hardware More ❯
and foster strong relationships. You should possess strong problem-solving abilities and a proactive approach to challenges, allowing you to navigate obstacles and drive continuous improvement. Additionally, negotiation and conflict resolution skills will empower you to address issues effectively and maintain positive working relationships. Key focus areas: Direct Management … root cause analysis, and preventive actions. Leadership and Coaching: Provide feedback and support to team members through performance management practices, fostering skill development and continuous improvement. Monitoring and Reporting: Measure the effectiveness of IT services using the ITSM Toolset (Ivanti Neurons), focusing on customer satisfaction and productivity. Vendor Management … opportunities, and manage changes impacting service operations costs. Change Management: Lead IT change initiatives, aligning them with organizational objectives and promoting a culture of continuous improvement. Documentation: Maintain comprehensive documentation of processes and procedures to ensure knowledge transfer and service continuity. Asset Management: Oversee joiners, movers, leavers, client hardware More ❯
through our Partners. A successful SA at Elastic will be focused on excellence; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. What Will You Be Doing Architect next-generation search solutions: Design and implement cutting-edge solutions utilizing Elastic … data exploration. Foster collaboration and knowledge sharing: Cultivate a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of AI, semantic search, vector search, and related technologies, ensuring … architect in the afternoon and an executive buyer in the evening." Collaborative spirit and a passion for sharing knowledge and expertise. Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends. Why Elastic? "Once I started, I was blown away to realize, what More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
to ensure business-aligned performance measurement and accountability Change Management: Drive system change initiatives to maximise adoption, minimise disruption, and support a culture of continuous improvement. Project Leadership: Lead system-related projects and workstreams, including upgrades, migrations, and new implementations, ensuring delivery to time, scope, and quality. Stakeholder Management … with Service Desk, Infrastructure, DevOps, Networks, Security, and business stakeholders to deliver aligned, high-quality services. Proactive Initiative Ownership: Identify service gaps, initiate improvement projects, and own their delivery through to business-wide adoption. Skills & Experience Experience in Service Delivery, Applications Management, or Business Systems leadership roles. Proven More ❯
requirements and those of our clients are being proactively evidenced and managed. Manage, maintain, and continually improve LRQA's ISMS. Identifying areas for improvement within the ISMS and take ownership of developing and executing plans for their resolution. Lead and manage all certification activities related to ISO … Development and championing all Information Security Policies, Procedures and relevant standards, and produce supporting documentation and training material to ensure organizational compliance. Orchestrate continualimprovement cycle using the 3 lines of defence to monitor and manage IT risk. Advocate for information security and provide guidance on its impact … is expected to keep up to date with the latest cyber security developments, news, market trends, and use this information to support the continualimprovement in information security across LRQA Group. The ISO is expected to be highly autonomous, technology astute and able to shape their own learning More ❯