10 of 10 Remote/Hybrid Customer Experience Jobs in Birmingham

Title: Customer Service Executive (Danish Speaking) Department: Operations Reports To: Global Customer Services Manager Location: Central Birmingham (Hybrid available after successful probation) Contract Type: Full-Time, Permanent Direct Reports: None About Our Client Out client partners with home insurers to deploy smart solutions that reduce claims and risk. … Admiral, Direct Line Group, Hiscox, Mapfre, and TopDanmark across five countries. The Role Our client is on the lookout for a proactive and personable Customer Service Executive to join the dynamic operations team. If you thrive in a fast-paced environment and enjoy helping people, this is your opportunity ...

account development, pipeline generation, and strategic selling. The position requires strong forecasting discipline, CRM usage, and cross-functional collaboration to deliver a high-quality customer experience and increase share of wallet within assigned accounts. Key Responsibilities Strategic Growth & Market Development Identify and qualify high-potential partners including MSPs … Operations Maintain accurate forecasting and pipeline visibility for leadership Use CRM systems to document opportunities, interactions and follow-ups Manage quotations and respond to customer enquiries with speed and accuracy Support the end-to-end sales cycle to ensure smooth order processing and delivery Account & Relationship Management Lead regular ...

account development, pipeline generation, and strategic selling. The position requires strong forecasting discipline, CRM usage, and cross-functional collaboration to deliver a high-quality customer experience and increase share of wallet within assigned accounts. Key Responsibilities Strategic Growth & Market Development Identify and qualify high-potential partners including MSPs … Operations Maintain accurate forecasting and pipeline visibility for leadership Use CRM systems to document opportunities, interactions and follow-ups Manage quotations and respond to customer enquiries with speed and accuracy Support the end-to-end sales cycle to ensure smooth order processing and delivery Account & Relationship Management Lead regular ...

management information. Provide ongoing consultancy, both onsite and remotely, to support adoption and optimisation. Proactively identify opportunities to improve implementation practices and enhance customer experience. Continuously develop your system knowledge across financial modules, functionality, and integrations. Act as a trusted advisor, helping customers gain the maximum value from … Automotive Intelligence Platform. Requirements Experience working in a dealership finance role, such as an accountant or assistant accountant, with a strong understanding of daily and month-end processes. Knowledge of core accounting activities, including VAT returns, reconciliations, accruals, journals, balance sheets, and management reporting. Hands-on experience with ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for a Business Process Analyst to play a key role in analysing, improving … metrics to monitor success and drive continuous improvement Research best practice and industry benchmarks to enhance process maturity What we’re looking for Proven experience in process improvement or transformation within a large, complex organisation Strong analytical and problem-solving skills, with the ability to interpret data effectively Experience ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. The Role We’re looking for a Data & Analytics Platform Manager to take a key leadership role within … ahead of emerging trends in cloud data platforms and analytics Drive continuous improvement, experimentation and future-proofing of the data estate About You Strong experience managing cloud-based data platforms (Microsoft Fabric, AWS, Informatica) Proven background operating reliable, secure data platforms at scale Experience with ETL/ ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for an experienced Digital Product Owner to take ownership of our omni-channel food … teams (including offshore teams) to ensure features are delivered on time, to specification, and with quality. Act as the voice of the customer — translating feedback and insights into actionable user stories and product improvements. Support smooth product releases and post-launch validation, using feedback to continuously iterate. Facilitate agile ...

supply, demand, and pricing data. We empower the global travel industry with high-quality, relevant datasets that cover the entire journey, from planning through customer experience. Headquartered in the UK, with operations in the USA, Denmark, France, Germany, Singapore, Japan, China, and Lithuania. For more information, visit ABOUT … cloud-first environment, using automation and best practices to deliver scalable, high-performing infrastructure. The role exists to improve service delivery, support customer-facing applications, and introduce Site Reliability Engineering (SRE) and Infrastructure as Code (IaC) techniques into daily operations. The role is open to candidates located anywhere ...

digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. The Role We’re looking for an Enterprise Data Architect to play a pivotal role in shaping … investments Influencing senior stakeholders across business and technology to align on data decisions What We’re Looking For Strong enterprise and data architecture experience, with domain-driven design expertise Deep knowledge of modern data platforms (data warehouses, lakes, lakehouse architectures) Proven experience with enterprise data modelling ...

exciting opportunity to join one of Europe's largest privately owned IT organisations, delivering cutting-edge AV solutions across a variety of customer sites. What's on offer: Competitive salary: £32,000 - £35,000 Hybrid working and core hours aligned with role requirements Ongoing career development and life-long … Engineer , you will be responsible for the installation of professional AV systems across client sites. This role suits someone with hands-on AV installation experience, strong problem-solving ability, and the confidence to work independently or alongside team members and subcontractors to deliver high-quality solutions. Key Responsibilities Installation ...