Information Technology Support Engineer
- Hiring Organisation
- Mach Recruitment Ltd
- Location
- Birmingham, England, United Kingdom
user accounts and permissions via Active Directory and Azure AD Support VPN, remote access, and MFA authentication tools Diagnose and resolve networking issues (DNS, DHCP, TCP/IP) Log, update, and resolve tickets within the ITSM system, ensuring SLA adherence Escalate complex issues to 3rd line or infrastructure teams where ...