2 of 2 Delivery Manager Jobs in Birmingham

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working closely … closely with Account Management to align on customer strategy and identify growth opportunities Review customer P&Ls to ensure contract profitability and efficient service delivery Monitor and report on KPIs, SLAs, and service performance , ensuring expectations are consistently met Deliver accurate business reporting, forecasting, and insights to stakeholders Support ...

centric. This is truly an exceptional opportunity to join a truly inspiring organisation with an inclusive and adaptable approach. Your new role As a delivery manager, you will support multidisciplinary teams to deliver value in an agile and lean manner. Key responsibilities include supporting the delivery of accessible user-centred services, reporting delivery progress, supporting product managers to develop roadmaps and backlogs, build stakeholder relationships, Agile team coaching and encouraging and motivating a skilled multidisciplinary team. The role is a 23-month FTC currently. It is full time (37 hours/week ...