5 of 5 IT Support Engineer Jobs in Birmingham

Lead IT Support Engineer (2nd Line)Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things … hardware, software and systems, ensuring that IT works effectively across the business. The RoleAs the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support.The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary.* Liaise and … across the business).* Monitor hardware, software, and system performance metrics.* Update computer software, as well as upgrading hardware and systems.* Maintain databases and ensure system security.* Provide technical support during new product/system implementations and internal change projects.* Consult with managers and other departments as required* Document processes, assets and perform diagnostic tests.* Train end-users on More ❯

Lead IT Support Engineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin … team. This is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows 11, Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and More ❯

My nationwide client based in Birmingham has an urgent requirement for an IT Support Engineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users … Windows imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯

Role: Senior 2nd Line Engineer Location: West Midlands Salary: £28,000 - £32,000 DOE Experience: Prior experience in a Managed Service Provider (MSP) environment is essential. Overview We are seeking a skilled and motivated Senior 2nd Line Engineer to join a well-established and growing IT services business based in the West Midlands. This is an exciting … opportunity for an experienced IT support professional looking to take the next step in their career within a dynamic and customer-focused environment. Key Responsibilities You’ll be responsible for providing high-level 2nd line support, assisting with troubleshooting, administration, and project-based tasks across a variety of client environments. Core Skills & Experience Active Directory – User account … creation, management, and permissions. Group Policy (GPO) – Creation, management, and enforcement of policies. Microsoft Exchange – Basic support and troubleshooting. Microsoft Office (2007–2016) – Installation, configuration, and user support. Microsoft 365 – User administration, troubleshooting, and migration experience. Remote Desktop Services/Terminal Server – Account creation and server-level troubleshooting. Desirable Skills Windows Server (2008/2008 R2/2012) – Basic More ❯

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