Service Desk Analyst
- Hiring Organisation
- TVS SCS
- Location
- B7, Saltley, City and Borough of Birmingham, West Midlands (County), United Kingdom
- Employment Type
- Contract
provide oversight to ensure that information systems and infrastructure are available in accordance with defined requirements, ensure established processes are followed and that requirements management practices are in place and conform to system standards. Taking direction from the Operations manager, the incumbent provides a full range of services essential … technical documentations. Research, analyse, pilot and repair complex computer hardware and software problems Manage desktop systems and their interaction with infrastructure including network, servers, identity management and other integrated technologies. Work is subject to general review and approvals of the supervisor(s). Always provide excellent customer service ...