7 of 7 Remote/Hybrid Incident Management Jobs in Birmingham

commercial technology landscape. The successful candidate will work across a diverse technology environment, including Azure, AWS, Microsoft Fabric, Power BI, Infor ERP, Infor Revenue Management, Infor Product Management, Bynder, and associated integrations. They will be responsible for maintaining cloud infrastructure, supporting deployment pipelines, and managing platform services … reliability through effective monitoring, resilience improvements, and operational best practices. Implement and uphold infrastructure security controls, compliance requirements, and governance standards. Support platform troubleshooting, incident management, and root cause analysis to maintain service stability Develop and improve infrastructure-as-code practices and automation capabilities. Create, maintain, and enhance ...

maximising platform availability. The Operations Engineer will work collaboratively with Engineering, Platform, Integration, Product, Cybersecurity, and Enterprise IT teams to support operational excellence through incident management, governance activities, release coordination, platform optimisation, and service continuity. Key Responsibilities Provide operational support for enterprise platforms, applications, integrations, and associated technologies. … troubleshoot, and resolve incidents affecting services and platforms. Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues. Coordinate major incident activities across internal technology teams and external suppliers where required. Support production deployments, release activities, and environment readiness checks. Collaborate with Engineering and Platform ...

support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving/debugging skills A good attitude, strong business ethics, an analytical mind, the ability … SOAP APIs, scheduled processes, error handling and monitoring Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools Participated in at least ...

engineering teams. \n The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. \n\n Skills & Experience: \n \n Demonstrated strong analytical skills, problem solving/debugging skills \n A good attitude, strong business ethics, an analytical … APIs, scheduled processes, error handling and monitoring \n Strong OAC Technical skills covering data models/semantic models, dashboards, data visualisation, security and connection management \n Fusion Technical skills in BIP reports/templates, OTBI analyses/dashboards, HDL and other Fusion data load tools \n Participated ...

operational requirements. Assist in identifying and documenting technical and operational risks, working with senior colleagues to define mitigations and improvement actions. Contribute to technical management activities during major incidents or key business events, supporting escalation, analysis and communication. Help maintain and evolve service improvement roadmaps, particularly for observability, monitoring … skills and a willingness to learn and develop. Desirable Exposure to monitoring, observability or logging tools (e.g. Dynatrace or similar platforms). Experience supporting incident management, service improvement, or operational assurance. Awareness of working with architects, suppliers, or multi-team delivery environments. Personal Attributes Curious, analytical and keen ...

closure Compliance Tracking: Maintain risk registers, action logs and compliance trackers, identifying gaps and driving actions to completion Governance Reporting: Produce compliance dashboards, management information, status updates and evidence for governance reporting Training and Assurance: Monitor mandatory training, coordinate awareness activity and support supplier due diligence and security assurance … with IT, HR and operational teams Good Microsoft 365 skills, particularly Outlook, Word and Excel DESIRABLE Experience supporting ISO 27001, ISO 9001 or similar management systems Experience contributing to NHS DSPT submissions Exposure to DPIAs, DSARs, data sharing agreements, incident management or audit processes Knowledge of information ...

solutions and proactivity in sharing the potential benefits of technology developments across the team/organisation. - Experience with Microsoft PowerShell scripting. - Exposure to TOPDesk Incident Management System. - Experience with Microsoft Purview Your application: We value diversity in our workplace and are committed to a culture where each individual ...