1 to 25 of 29 Office-365 Jobs in Birmingham

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities … Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online More ❯

ll play a key part in supporting an internal IT environment, delivering high-quality technical support, driving IT improvements, and leading small projects. Working within a cloud-first, Microsoft 365-based infrastructure , you'll help ensure the systems are secure, reliable, and user-friendly. This is a great opportunity for someone who thrives on problem-solving, takes pride in … with other teams to improve the IT experience for all What You'll Bring Proven experience in a first/second-line IT support role Strong knowledge of Microsoft 365 (Teams, SharePoint, Exchange Online, Intune) Proficiency with Windows 10/11 , networking basics (TCP/IP, DNS, DHCP) Experience with Entra ID (Azure Active Directory) account management Solid understanding More ❯

and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure and other business-related technologies. You'll work closely with colleagues across IT, Security, and Development, ensuring the reliability, security, and compliance of our technology landscape. This is … Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues before … the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams, Intune and OneDrive More ❯

relocations Leading escalations from service desk on critical systems Integrating infrastructure post-acquisition (100 new heads) Documenting infra setups and driving operational improvements Tech Stack Azure/Microsoft 365/Windows Server/VMware/Hyper-V Networking – VLAN, VPN, Cisco firewalls, switches Veeam for backups/Active Directory/DNS, DHCP, GPO Azure Security, Compliance, Identity What … They’re Looking For 8–10 years’ infrastructure experience Strong hands-on knowledge of Azure, Microsoft 365, and VDI Confident with server builds, migrations, and network config Certs like Azure Admin , Security+, Networking+ desirable Background in financial services is a bonus (not essential) Senior IT Infrastructure Engineer |12-Month FTC £55,000 | Birmingham/Sheffield | Hybrid To discuss this More ❯

to confidently perform the following tasks: Install, configure, operate and troubleshoot Microsoft Desktop Operating systems Perform tenant configuration and complete active user, share and device configuration on the Microsoft 365 platform including Exchange Online, SharePoint, Endpoint Provision, configure, operate and troubleshoot Microsoft Azure servers and virtual infrastructure Install, configure, operate and troubleshoot an antivirus product, preferably ESET, Webroot, Microsoft … and troubleshoot firewall rules and polices An appreciation of the zero trust and least privilege security models/principles Qualifications needed: At least one professional certification such as Microsoft 365 or Azure Administrator, Intermediate series e.g. MS-102, AZ-104 What the role involves: You will be joining the Technical Services team and take pride in delivering high-quality More ❯

M365 Messaging Engineer DGH Recruitment are currently recruiting on behalf of a leading client in the legal industry who require an M365 Messaging Engineer to join the firm in Birmingham. Responsibilities: * Subject Matter Expert (SME) providing L3 support across services managed by the Identity & Messaging team. This includes, but is not limited to, Microsoft O365 and Azure environments, tenants and … services to high levels of quality. * Develop relationships with third-party providers. Experience: * Hands-on technical experience with Messaging and Identity management platforms, including but not limited to Microsoft O365 and Azure environments, tenants and cloud, Intune (MDM), SharePoint, Teams, Exchange Online, Certificate management, PowerShell, Access management, and authentication. * Extensive experience with Identity Management and single sign-on (SSO) technologies. … from other platforms into the Microsoft ecosystem. * Third-line engineering background with the ability to troubleshoot deep technical issues. * Good understanding of MS Products and Licensing. * Good understanding of O365, Active Directory, Azure AD Connect, and Azure AD. * Ability to articulate technical scenarios and solutions in non-technical language. * Understanding of ITIL and other business and IT methodologies. M365 Messaging More ❯

A chance to join an award-winning Professional Services firm as they scale. Azure Office365 Windows Server Windows 11 Cisco LAN/WAN DNS DHCP About Our Client Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are … cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. … minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery/Service Management. More ❯

M365 Engineer Location: Birmingham or Manchester | Salary: £60,000 A leading, professional service firm is seeking a Senior Engineer (L3) to join its Identity & Messaging team . The successful candidate will play a key role in managing and enhancing cloud-based collaboration, identity, and messaging platforms within a highly secure and regulated environment. This is an opportunity to join a … and innovation across messaging and identity services. Participate in an on-call rotation for out-of-hours major incidents (P1). Technical Skills and Experience Strong experience with Microsoft 365 and Azure platforms , including Azure AD , Intune (MDM) , Teams , SharePoint , and Exchange Online . In-depth knowledge of Identity Management , Access Control , and Single Sign-On (SSO) technologies. Skilled … in PowerShell scripting , certificate management, and cloud tenant management. Experience with migration projects into the Microsoft cloud ecosystem. Solid grasp of O365 licensing , Active Directory, and Azure AD Connect. Background in 3rd-line engineering with strong troubleshooting capabilities. Experience transitioning from hosted to hybrid cloud environments is a plus. Professional Attributes Ability to explain complex technical concepts in plain language. More ❯

managing on-premise infrastructure: servers, SAN/NAS storage, VMware (vSphere & ESXi), and network hardware (Ubiquiti, Cisco). Proficiency with Microsoft server technologies and cloud services: Active Directory, Office 365, Exchange, Intune. Experience customising Microsoft Dynamics 365 CRM and developing Power BI dashboards. Self-motivated, adaptable, and comfortable working independently in a fast-paced environment. Positive, proactive More ❯

and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Strong knowledge of Windows 10/11, Windows Server (Apply online only), Office 365, SCCM (or similar) Active Directory Great communication skills, with great problem-solving abilities Update the ticketing system, ensuring the call has been logged and all notes, progress and More ❯

servers, switches, desktops, laptops etc. As an Infrastructure Engineer, the hiring manager is looking for someone with experience within an Infrastructure role with experience with technologies like Windows, Office 365, Active Directory/M365. As mentioned you need some experience with SQL. Experience with VMware, servers and SAN is also beneficial. In this Infrastructure Engineer role, you will … If you would like to know more about this Infrastructure Engineer role, please do get in touch. *Unfortunately, this company is unable to provide sponsorship Keywords Infrastructure, SQL, VMware, Office365, Windows, Server, SAN, ERP support, 2nd Line Infrastructure, Active Directory, M365, 3rd line More ❯

Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management More ❯

Director Cyber Security, ensuring the proportionate and timely reduction in cyber risk. The resilient, secure and cost-effective provision and operation of UKHSAs Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, software packaging, updates and upgrades). Provision and management More ❯

Business Analyst Location: Birmingham, West Midlands (Hybrid 2-3 days on-site per week) Salary: to £55,000 + excellent benefits Business Analysis, Azure, Azure DevOps, Agile, ERP, 365, M365 We are recruiting for a highly capable Technical Business Analyst to join a leading organisation based in Birmingham. This hybrid role offers the opportunity to shape and deliver business … Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and process improvement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system changes Ideally certified (CBAP, PMP, ITIL) This is a great opportunity to lead high-impact projects in a collaborative, hybrid-working environment. … Keywords ; Business Analyst, Birmingham, West Midlands, Azure, M365, PMP, ITIL, PMP, Business processes, Data Analytics, Solihull, Coventry, BA, Walsall, Warwickshire Follow @erinassociates on Twitter for similar roles. Erin Associates Ltd is acting as an Employment Agency with regards this role. More ❯

Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment. Hands-on expertise with Microsoft 365, Intune, and Azure. Familiarity with ITSM platforms (e.g., Halo) and network/security practices. Strong understanding of ITIL, SLAs, and service desk operations. Commercial awareness with experience in ROI More ❯

provider-with a strong culture of support, career development, and innovation. What you'll do Lead the design and delivery of Identity solutions, with a focus on SailPoint, Microsoft 365 Entra ID, and on-premises Active Directory Support presales activities by qualifying opportunities, presenting at customer meetings, and shaping technical solutions that meet client needs Own and lead technical … stakeholders across projects Stay ahead of the curve on identity technologies, contributing to practice development and innovation What you'll need Significant hands-on experience with SailPoint and Microsoft 365 Identity (Entra ID), including solution design and deployment Solid understanding of on-premises Active Directory and its integration with modern identity platforms A track record of delivering complex identity More ❯

M365 Identity Engineer DGH Recruitment are currently recruiting on behalf of a leading client in the professional services industry who require an M365 Identity Engineer to join the firm in Birmingham. Responsibilities: * Deliver third-line technical support for identity & access management. * Act as technical lead for identity & access management on projects. * Monitor for and identify, analyse, and resolve or remediate … party business applications with Microsoft Entra ID. Required Skills: * Experience of administering a hybrid identity environment utilising Active Directory and Microsoft Entra ID as part of a broader Microsoft 365 ecosystem. * Proficiency with PowerShell scripting to manage Entra ID and M365 suite. * In-depth experience of configuring multi-factor authentication (MFA), Conditional Access, and self-service password reset. * Understanding … of various authentication methods and 'Passwordless' authentication options. * Understanding of M365 admin role assignments, use of administrative units, and Privileged Identity Management. M365 Identity Engineer In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment More ❯

blends office presence with strategic on-site client engagement. The successful candidate will work closely with sales consultants to deliver tailored, impactful pre-sales support in Azure, Microsoft 365/O365, cybersecurity, VoIP, connectivity, and print technologies. Why This Role Stands Out Leading Microsoft-Focused Expertise: Join a company established for over 35 years as a Microsoft Partner … Your Role & Impact As the technical linchpin within the pre-sales cycle, you will: Act as primary subject matter expert during discovery, demos, and workshops—tailoring Azure and Microsoft 365-centric architectures to client needs. Design robust and technically sound proposals combining cloud services, cybersecurity, connectivity, communications, and print solutions. Partner seamlessly with Sales Consultants to craft strategic pitches … access to London and Birmingham offices. Frequent travel to client sites as projects demand. Key Benefits Competitive salary with attractive performance-related bonus Full support for Azure and Microsoft 365 certifications Career development programmes and structured career pathing High level of autonomy in a values-driven, innovative culture Hybrid working and client-site flexibility Recognition schemes and inclusive, collaborative More ❯

Central or Nav Strong client-facing and solutions delivery background Functional Consulting expertise in finance and supply chain Pre-sales or solution-selling experience is ideal Power Platform or M365 integration experience Knowledge of AI in BC is a plus (Copilot, Power Platform) Microsoft certifications (MB-800+) This MS Dynamics BC Functional Consultant role is perfect for an individual who More ❯

Experience in pre-sales or solution selling Ability to work independently and manage competing priorities Ties to Microsoft UK, Corp or other. Desirable Experience with Power Platform or Microsoft 365 integration Familiarity with public sector or nonprofit delivery models Microsoft certifications (MB-800 or equivalent) Understanding of business development cycles and CRM tools An understanding of how AI can More ❯

A technical hands-on IT Manager is sought to lead a digital transformation, moving from traditional infrastructure to a Cloud-First Microsoft 365 environment. Our Client a leading education establishment, is seeking an experienced IT Systems professional to undertake hands on BAU support whilst driving change. This is a strategic and hands-on role, ideal for someone passionate about … looking for a move into management. As the IT Manager you will be responsible for: Hands on 3rd line IT support IT strategy, Act as technical authority on Microsoft 365, Support Azure, Intune, and ideally SmoothWall. Manage IT systems, networks, and device compliance. Deliver training and technical support to staff and students. IT Manager essential skills: Strong expertise in … Microsoft 365, Azure, Intune, and cloud-based infrastructure. Knowledge of network infrastructure, security, and compliance. Excellent communication and stakeholder engagement abilities. Desirable skills: Experience with MIS systems and automation tools. Familiarity with SmoothWall or similar web filtering solutions. Understanding of ITIL The successful IT Manager will be offered a starting salary of £40 45,000 plus excellent benefits including More ❯

is utilised, ensuring that it is not only lawful but fair, meeting the reasonable expectations of the people whose data UKHSA is entrusted to protect Proficient in using Microsoft 365, including Excel. An understanding of and commitment to diversity and inclusion in the workplace, equality of opportunity and good working relationships. Understand that bullying, harassment, and discrimination are unacceptable. More ❯

Microsoft Dynamics 365 Experience in Power Platform development (including Power Apps, Power Automate, and Dataflows) Strong technical knowledge of integrations, APIs, and modern DevOps practices Familiarity with Microsoft 365 roadmap and cloud-based business solutions Knowledge of security principles and compliance best practices Skilled in platform governance, auditing, and performance monitoring Experience using tools like Azure DevOps, system More ❯

A keen eye for service performance data, with the drive to act on trends and implement improvements. Good all-round technical knowledge of end-user support environments - including Microsoft 365, Windows, and networking fundamentals. If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for More ❯

evaluate performance metrics. The Candidate: Strong background as a Business Analyst with hands-on experience in process improvement and project delivery Familiar with Microsoft technologies, including Azure and Microsoft 365 Clear and confident communicator The Package: Base salary: up to £55,000 Bonus Private Medical Insurance Income Protection Life assurance Interested? If you think you're right for this More ❯