Operations Management Jobs in Birmingham

2 of 2 Operations Management Jobs in Birmingham

Head of Client Engagement - IT

Birmingham, Staffordshire, United Kingdom
Recruitment Pursuits Ltd
financial targets. Job Description Determine and implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor, and support the Client Engagement … growth. Improve performance quality and productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers to deliver recruitment solutions and … preferred routes to market. Drive a proactive working culture, maintaining all activities in line with company policies, procedures, culture, and ethos. Key Responsibilities Business Development Operations Management People Management Business Planning, Monitoring, and Reporting Qualifications Educated to A-level standard Benefits Basic: £65,000 + Car allowance £6,000 (£500 per month) Commission: Paid quarterly based on More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Author

Birmingham, West Midlands, England, United Kingdom
FDM Group
will be a hybrid role that will be based in Birmingham. Our client is seeking a Technical Author to be part of the new Technology, Data and Innovation (TDI) Operations Management (OM) central audit governance team. You will collaborate with ITIL service management SMEs to create robust audit related documentation to support the timely closure of internal … and external/regulatory findings. You will use your advanced documentation skills to articulate and evidence the work completed, in order to satisfy internal risk management scrutiny and demonstrate to auditors and regulators that the findings have been remediated. You will be responsible for owning and managing all aspects of the documentation’s production throughout its lifecycle. Responsibilities Work … in close collaboration with IT service management process owners and SMEs to create robust documentation to support the timely closure of internal and external audit findings Determine the full list of artifacts required to evidence the remediation of audit findings, and create and own the plan to ensure their timely production Track the production of the supporting artifacts and More ❯
Employment Type: Contractor
Rate: £70,000 - £80,000 per annum
Posted:
Operations Management
Birmingham
10th Percentile
£47,300
25th Percentile
£48,875
Median
£53,000
75th Percentile
£57,375
90th Percentile
£59,100