4 of 4 Operations Management Jobs in the West Midlands

Operations Manager – IT Recycling Location: Stafford HQ/Bathgate Department: IT Recycling Operations Hours: Mon - Fri 37 hours Reports to: Director of IT Recycling Operations Join a Purpose-Led Tech Company Driving Sustainability Converge UK is on a mission to deliver sustainable, innovative IT solutions … growing. We’re looking for an experienced, hands-on Operations Manager to lead our IT Recycling Operations team. If you’re passionate about developing people, improving operational performance, and delivering outstanding customer service while supporting a more sustainable future, this could be the perfect opportunity for you. What ...

within those accounts. You’ll build strong relationships with key stakeholders, uncover additional needs and expand Civica’s footprint by positioning our Cashless, Catering Management, College Management and Operations Management solutions. This is a new business-focused role for someone who enjoys opening opportunities, navigating multiple … close and account growth. Develop and execute effective account and territory plans to build pipeline, prioritise opportunities and maximise revenue. Maintain accurate forecasting, pipeline management and close plans within Salesforce, coordinating internal and external stakeholders to achieve successful outcomes. Proven experience in new business SaaS sales, ideally within ...

implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor … productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers ...

growing again. Right now too much knowledge sits in a few people's heads, so this hire builds the processes, documentation and central service management system that will let the business scale. You will sit on the senior leadership team, with a clear route to a Head of Operations role and you will: Design and embed processes and documentation across operations Lead the rollout of Halo for tickets, SLAs, escalations and knowledge Manage a small technical team plus outsourced service desk and NOC partners Report operations KPIs to the leadership team every month What you will ...