5 of 5 Remote Process Improvement Jobs in Birmingham

Are you a Salesforce expert with a passion for operational efficiency and business improvement? Do you thrive on translating complex business needs into streamlined, data-driven CRM processes? If so, we have a fantastic opportunity for you to join a global, innovative organisation based in the heart of Birmingham City Centre, offering hybrid working and a vibrant, collaborative culture. … and training initiatives. You will be seen as the Salesforce subject matter expert within the business, helping to embed best practices, drive user adoption, and ensure consistent data and process standards across the European region. To succeed in this role, you will need to demonstrate: Strong, hands-on experience with Salesforce configuration, workflows, and reporting tools. A solid understanding … of business process improvement, sales operations and CRM strategy. The ability to work cross-functionally across sales, customer service, and IT teams. Experience in analysing operational data and producing actionable insights. Confidence leading Salesforce system enhancements, training users, and managing integrations. Proficiency in tools such as Power BI, SAP or Talkdesk is advantageous. Salesforce Admin Certification (or similar More ❯

create roadmap for improvements, leading projects, implementing any changes directly or managing external partners to enhance offering and solving business problems. As well as systems you will also offer process improvement opportunities so system user maximise their products and work efficiently. You will have experience and skills in some of the following areas: Business Analysis/Business Analyst … Systems Analysis/System Analyst SQL Databases Business Applications \ Software Running your own projects and managing projects. Stakeholder engagements Requirement gathering, roadmaps and process maps Understanding of data, security and systems Ideally some automation experience such as Power Apps or Power Automate or a willingness to learn in this space Documentation Experience with Microsoft Data and AI would also More ❯

Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code releases in line … with change processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are More ❯

and go-live support. You'll work closely with clients, Project Managers, and Technical Consultants to implement payroll, timesheets, overtime, and expenses. You'll also support documentation and recommend process improvements, ensuring successful outcomes and high customer satisfaction. Why join this HCM software vendor? Fully remote working across the UK. £45,000 - £55,000 salary (no bonus). Learn More ❯

point of contact and escalation for clients across SOC services. Coordinate incident response activities, leading investigation, containment, and remediation alongside technical teams. Manage post-incident reporting and continuous service improvement initiatives. Support compliance with SLAs and ensure services meet contractual, operational, and quality standards. Lead service reviews and present performance reports to clients (weekly/monthly). Oversee vulnerability … risk communication, and remediation coordination. Ensure IDS/IPS systems are maintained and aligned with the latest threat intelligence. Work closely with the Senior Service Delivery Manager to identify process improvements and implement best practices. What You'll Bring 10+ years of experience in technical support for SOC or Cyber Security operations. 5+ years of vulnerability management experience, with More ❯