Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMCRemedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why Join Global More ❯
in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management, compliance, and governance frameworks. • Skilled in ITSM platforms such as ServiceNow, BMCRemedy, or equivalent. • ITIL v4 Foundation (required); advanced ITIL certifications highly desirable. • Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive Salary – Hybrid Apply now More ❯
regulations, compliance standards, and internal governance frameworks, ensuring services are designed and managed in accordance with legal, security, and compliance requirements. - Proficiency with ITSM tools such as ServiceNow, BMCRemedy, or similar platforms to manage service lifecycle processes. - Strong ability to communicate and set expectations with stakeholders and third parties. IT Service Lifecycle Manager/IT Service Manager In More ❯