IT Service Desk Customer Service Apprentice
Edgbaston, Birmingham, West Midlands, England
UNIVERSITY OF BIRMINGHAM
Problem Management in line with documented processes Updating the IT Services Status Page and social media in response to service outages Occasionally carrying out remote desktop support to resolve minor issues Ensuring that technical solutions are documented within the IT Service Management tool for future reference Being an more »
Employment Type: Intermediate Apprenticeship
Salary: £20,693.00
Posted: