20 of 20 Remote/Hybrid Root Cause Analysis Jobs in Birmingham

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

roles present a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about closer connection with our customer’s core business.Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs … systems specifications.Work with development teams to design technical solutions that meet business needs.Produce analysis, data mapping and data analytical skills using SQL, Excel and Power BIProduce detailed Business Requirement Specification Documents.Stakeholder management across all levels from c-suite through to on-the-ground developers both internally and with ...

supporting business-critical, cloud-hosted applications. Strong customer service skills with the ability to act as a technical escalation point. Excellent problem-solving and root cause analysis capabilities. Ability to prioritise workloads effectively and manage multiple tasks. Experience supporting production environments within AWS and/or Azure. ...

platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...

platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...

front-end cross-browser functional testing, exploratory testing, system integration testing, and user acceptance testing as the engagement requires Accurate defect recording, monitoring, and root cause analysis, feeding quality data back into the team to drive continuous improvement Reviewing and improving test environments, CI/CD pipeline ...

find solutions. You’ll bring Integrity to make sure to speak up when something isn’t quite right and help discover the right solution. Analysis & Problem SolvingStrong attention to detail and data accuracy.Strong troubleshooting and root-cause analysis skills.Ability to translate business requirements into solutions. Functional ...

global presence of 15 offices (and 10 delivery centers) across four continents. Role Overview : Key Responsibilities Build AI workflows for exception classification, triage, root-cause analysis, impact assessment and remediation recommendations. Develop agentic workflows involving orchestration, tool/function calling, state management and human-in-the-loop … validation. Correlate new exceptions with historical issues, known root causes, business rules and transaction/data attributes. Build Python and SQL-based services to query, transform and analyze structured enterprise datasets. Integrate AI applications with enterprise APIs, databases, workflow/ticketing platforms and internal data sources. Develop reusable tools ...

CDEs)Data quality rules, thresholds, and tolerancesEmbed consistent methodologies for measuring and reporting data quality across domainsData Quality Assessment & Profiling:Lead data profiling and analysis activities to identify data quality issues, inconsistencies, anomalies, and gaps across various data sources and systems, paying close attention to data characteristics crucial … model performance (e.g., bias, representativeness, factual accuracy for LLMs)Conduct root cause analysis for identified data quality problems and recommend effective remediation strategies, understanding their potential impact on AI model outputs and reliabilityApplication of AI technologies to Data Quality ManagementIssue Resolution & Remediation:Collaborate with Data Owners, Data ...

changes in line with ITIL best practice and ensuring that SLA's are maintained. Managing incidents and problems appropriately within agreed service levels.Perform technical root cause analysis on reoccurring incidents or major incidents.Assist engagement with projects to ensure designs of technical solutions are in line with ...

Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA ...

Become a trusted operational contact for key Managed Service customers.• Deliver service reviews, performance reporting and continual service improvement initiatives.• Drive problem management and root cause analysis to reduce recurring issues.Service Improvement• Assess the current operation and build a practical roadmap for continual improvement.• Improve HaloPSA workflows ...

/Ansible - Kubernetes/EKS experience - CI/CD and automation experience - Experience troubleshooting complex distributed systems - Ability to identify performance bottlenecks and drive root-cause analysis - Strong stakeholder management with the ability to work across engineering, infrastructure and application teams - Proven technical ownership within large-scale ...

evolution of data management in a leading professional services firm, shaping how data is perceived and utilised across the organisation.Key Responsibilities:Data Profiling and Analysis: Conduct comprehensive data profiling across diverse datasets to identify characteristics, anomalies, inconsistencies, and potential data quality issues that include those that could impact … robust framework that supports ethical, responsible, and compliant AI developmentIssue Identification and Resolution:Proactively identify, analyse, and document data quality issues, performing root cause analysis and collaborating with data owners and technical teams to implement effective remediation strategiesData Cleansing and Transformation: Support data cleansing initiatives, correcting ...

potential downtime/outages and expected impacts Supporting the management and escalation of issues arising during or following changes Supporting post-change reviews and Root Cause Analysis (RCA) where required Working closely with Project Managers, technical teams, Service Management and senior stakeholders across the programme Senior ...

Webex, Unity, Expressway, CUBE and associated technologies Diagnose complex telephony problems, including call routing, SIP signalling and one-way or no-way audio Complete root cause analysis and clearly document technical resolutions Support the integration of UC platforms with authentication and identity services Deliver and support Cisco ...

from the start. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Support vulnerability remediation, including root cause analysis and long-term fixes. Track the security of third-party components and dependencies within our products, and lead our response ...

security incidents Support firewall policies, VPNs, access control, authentication and network segmentation Diagnose issues across Cisco routing, switching, wireless and security technologies Complete root cause analysis and clearly document technical resolutions Deliver and support Cisco network security projects Work closely with customers, Cisco and third-party suppliers ...

self-motivated· Commitment to continuous learningThe successful candidate will:· Consistently deliver high-quality Level 3 support across supported applications.· Reduce repeat incidents through effective root cause analysis.· Improve application stability, performance and supportability.· Maintain strong customer satisfaction through proactive communication and technical expertise.· Contribute to knowledge sharing ...

lifecycle. Support capacity planning and recommend improvements to future database architecture. Produce technical documentation and contribute to operational standards. Participate in incident investigation and root cause analysis. Working in Agile software delivery teams Essential Experience & Technical Skills Administration of MySQL or MariaDB production environments Schema design and relational … data modelling SQL optimisation, query analysis, and indexing High availability, replication, and disaster recovery planning Performance monitoring and observability experience Supporting business-critical SaaS applications Database security, permissions, and encryption Experience with AWS or other cloud platforms. Data warehousing or analytical databases. Experience with database scaling techniques such ...