birmingham, midlands, United Kingdom Hybrid / WFH Options
Digital Waffle
Control List (ACL) rules to enhance network security. Administer and optimise DHCP and DNS services for efficient network operations. Work with SD-WAN solutions to improve network performance and security. Manage firewall solutions, with experience in Meraki and SonicWall being advantageous. Support switch infrastructure, with … on experience with VLANs, routing protocols (OSPF, EIGRP), and Spanning-tree Protocol. Knowledge of firewall and network security best practices. Familiarity with SD-WAN solutions and site-to-site VPN setup. Experience with firewall vendors (Meraki/SonicWall preferred) and switch vendors (Meraki, HP Aruba, Zyxel advantageous More ❯
in the SST as part of the 2nd Line Team and assist in the day-to-day operations and duties of the DNS SD-WAN Service. The engineer will also work with the current support personnel to understand the products and their use across the shared service and … capability. Your experience Working knowledge and experience of network concepts and protocols Ideally have knowledge of MS Service Centre Support tool, Cisco SD-WAN, vManage, LiveNX and Elastic monitoring tools. Thorough knowledge of network technologies relating to Cisco product set would be preferable. Experience of patching … and maintaining, Windows, Linux platforms. Ideally have been in a support role in a WAN environment, i.e. has knowledge of IP, Routing, SD-WAN solutions. An awareness and proven track record of security monitoring and cyber security controls and defence measures. If you'd like to discuss More ❯
We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift Allowance. This … role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. - Develop knowledge articles and … customer escalations, perform remote diagnostics, and implement approved changes. Skills and Experience: - Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. More ❯
