Senior Hardware Engineer Jobs in Birmingham

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HPE Senior Technical Support Engineer - OEM Hardware

Birmingham, England, United Kingdom
Park Place Technologies
Electric vehicle scheme Health cash plan and private medical insurance including dental 4x Life assurance Fitness reimbursement Access to Employee Assistance Program The HPE Senior Advanced Engineer provides level three technical support on data center equipment and possesses specific original equipment manufacturer (OEM) product knowledge of server, storage … every engagement while regularly consulting and troubleshooting with field engineers, internal employees, and customers to solve issues escalated to Advanced Engineering. In addition, the senior advanced engineer is responsible for completing research reviewing and approving all relevant documentation and leading an NPI process for the release and support … skills as well as securing client confidence in Park Place Technologies to maintain their equipment. Timely escalations of more complex technical issues to the Senior Advanced Engineers. Create curriculum including all material and deliver internal product training classes both in person and virtually. Prioritize tickets based on the severity more »
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