2 of 2 Service Desk Analyst Jobs in Birmingham

Service Desk Analyst - Aston, Birmingham Salary: £25,500 - £30,000 Full-Time | 40 Hours per Week My client is seeking a Service Desk Analyst to be the first point of contact for IT support across multiple sites. This is a fantastic opportunity to join a dynamic team and play a key role in delivering More ❯

and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Technology Service Desk Analyst You'll be the driving force behind rapid incident resolution and request fulfillment. You’ll take charge of restoring services quickly, ensuring that any disruptions … subjects, keeping you ahead of the curve Hands-on experience with ITSM tools, remote access, antivirus, email, and key user/business applications Relevant certifications such as ITIL Foundation, Service Desk Institute, MCSA, CompTIA A+, Security+, IT Diplomas, and more, showcasing your commitment to professional growth Proven track record in an enterprise-level Service Desk, consistently … our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan – To support your everyday healthcare costs And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving. Our Purpose To inspirereading, learning, creativity and play Our Values We are Crafty | Smart with what we've More ❯