IT MSP Service Delivery Manager - Transformation, People, Process
- Hiring Organisation
- RecruitmentRevolution.com
- Location
- Birmingham, Nechells, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £60000 - £65000/annum + Benefits
Service: Managed IT Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian … Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated ...