1 to 3 of 3 Support Technician Jobs in Birmingham

to have or develop skills in these core tasks: * Searches and extracts of lab data for audits, R&D, Pathology and mandatory cancer requirements. * Support with data and audit trail data relating to incidents and enquiries. * Train staff in Lab IT systems. * Support colleagues with improved traceability and … with IT developments such as digital Pathology new Lat IT systems. * Support with updating procedures and other information on Qpulse and other laboratory quality systems. * Coordinate and monitor Pathology Archive and records. These Questions must be specifically answered within your application to support shortlisting: *What experience have you … our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating more »

Triage team reporting to the IT Service Desk Manager, the post holder will provide a responsive, customer focussed service, providing extensive 2nd Level IT Support to trust users and stakeholders as directed. Much of the work required of this position requires triaging incidents, owning escalations and managing incoming problems … from an early stage through to completion. The post holder will provide 2nd line support to all users of NCRS systems and all other nominated core patient or other non-clinical applications. Main duties of the job * Day to day management and monitoring of ITBM support queue within … Serve Portal logged incidents and requests, updating and/or closing tickets and providing confirmation to the customer as required. * Provide senior Service Desk support within the IT Service Centre Team to ensure delivery of an efficient and reliable IT customer centric service to the Trust, utilising advanced customer more »

About the role: An opportunity for an IT Support Technician has arisen with a great company based in Birmingham, close to junction 6 of the M6 motorway and 10 mins from Birmingham city centre. This role is predominantly office based, and will offer some home working As the … being hands-on and delivering change and transformation You will have broad and demonstrable technical experience, predominantly in the Microsoft stake. Microsoft Office 365 support Training and educating end-users of O365 capabilities and tools O365 technical administration (Teams, OneDrive, Sharepoint) O365 design and development Intune Management Patch Management … and Windows Servicing Ideally Microsoft Dynamics Business Central administration or awareness of similar ERPs Understanding of networking protocols Server support and cloud back-up Experience with RDS environments Proven Experience in a Support Role Main skills and competencies: Strong Microsoft technical skills listed above You will have a more »