unified solution. The ideal candidate will have hands-on experience with Freshservice or similar tools (e.g., ServiceNow, Jira Service Management) and a strong background in ITIL practices, data migration, system configuration, and stakeholder engagement. - 6-Month Contract - £400 - £500 p/d Key Responsibilities: ITSM Platform Consolidation: Lead the integration and merger of two separate ITSM instances into a … maximum efficiency. Requirements Gathering & Analysis: Collaborate with stakeholders from both environments to gather business requirements, workflows, and custom configurations for the merged platform. Configuration & Customisation: Configure the unified ITSM system to reflect combined workflows, SLAs, automation rules, and knowledge base content. Data Migration: Plan and execute safe, accurate data migration, ensuring data integrity, record mapping, deduplication, and historical continuity. … Process Harmonisation: Align ITSM processes across the two organisations (incident, change, problem, asset, and request management) to a standardised model based on ITIL best practices. Testing & Validation: Conduct systemtesting, UAT (User Acceptance Testing), and end-to-end validation to ensure system readiness and stakeholder approval. Training & Documentation: Develop documentation and deliver training sessions for More ❯
Employment Type: Permanent
Salary: £400.0 - £500.0 per day + £400 to £500 p/d
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
not suit someone wanting a remote role. Overview: We are seeking a highly skilled and experienced Project Manager to lead the transition from a legacy SQL locally hosted ERP system to NetSuite Cloud. The successful candidate will be responsible for overseeing the end-to-end implementation of the ERP across multiple countries in Europe for a wholesale distribution business. … required. Reporting into the group IT manager. Key Responsibilities: - Lead and manage the full lifecycle of the IT transformation project, ensuring successful migration from a legacy SQL-based ERP system to NetSuite Cloud. - Develop and maintain a comprehensive project plan, including timelines, milestones, budgets, and resource allocation. - Collaborate with internal and external stakeholders to define project scope, goals, and … deliverables. - Work closely with business units, IT teams, and third-party vendors to ensure smooth implementation across multiple European locations. - Ensure system integrations with WMS, B2B, and B2C operations align with business needs. - Identify potential risks and develop mitigation strategies to keep the project on track. - Monitor project performance and report progress to senior leadership, ensuring alignment with business More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
future processes and requirements to ensure a successful CLM implementation that is on time, on budget and meets stakeholder expectations Oversee the delivery of proper feature sheet and user testing documentation of large, integrated enterprise applications Ensure delivery of proper integration of CLM with other product platforms like SAP's Ariba Sourcing and Contract Management Develop the product vision … equivalent in a related field (Business Administration, Information Systems, Computer Sciences) required. Related technology project management, enterprise product platform delivery, systems integration experience, business process requirements gathering and large systemtesting Experience with Procurement and Contract Lifecycle Management platforms, tools and technologies Working experience with Icertis CLM and SAP Ariba Sourcing and Contracting is preferred Experience having a More ❯
Birmingham, West Midlands (County), United Kingdom
Innovative Tech People
Key Responsibilities: Analyse business processes and requirements. Design and implement D365 BC solutions. Provide training and support to end-users. Collaborate with technical teams to ensure seamless integration. Conduct systemtesting and troubleshooting. Prepare documentation and reports. Qualifications: Proven experience as a D365 BC Functional Consultant. Strong understanding of business processes and ERP systems. Excellent problem-solving and More ❯