3 of 3 Remote Technical Support Engineer Jobs in Birmingham

Social network you want to login/join with: Technical Support Engineer Tier I, birmingham col-narrow-left Client: Action1 Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 09.06.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly secure, cloud … by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Birmingham Client: Hawksworth Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully … Linux and Windows environments? Our client is a highly reputable software company, with some of their software used by NASA and other notable clients. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for our client's environment, working … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking and shell scripting If this sounds like you More ❯

days/month in Farringdon, London) Salary: £30,000 - £35,000 + Private Healthcare, Group Life Insurance, 25 Days Leave + Bank Holidays We are hiring for a Technical Support Engineer for an innovative and global support centre. This role involves providing IT-related post-sales support and analysing customers' needs to recommend effective IT … and business solutions. As a Technical Support Engineer , you will assist with software installations, respond to customer calls and emails, and resolve support incidents. Your tasks will also include resolving license/serial number issues, analysing hardware and software applications, and reporting bugs to the development team. Testing bug fixes and pre-release software versions and … responsibilities. Key Responsibilities: Provide IT-related post-sales support. Analyse customer needs and recommend IT/business solutions. Assist with software installations. Respond to customer calls and emails. Resolve support incidents and license issues. Analyse hardware/software to determine and resolve issues. Report bugs and test fixes/pre-release software. Required Skills: Experience in IT support More ❯