2 of 2 Remote Customer Service Jobs in Blackburn

offering a wide variety discounts Free Mortgage Advice Bravo scheme: Incentivising high achieving employees What you'll be doing as Dispute Resolution Specialists The role involves the resolution of customer disputes, subsequent analysis of the cause of the disputes, and identification and implementation of solutions to prevent reoccurrence Responsibilities will include: Dispute resolution: Resolve customer disputes to ensure … or via email. This will also require close coordination with colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Process improvement: Reviewing processes in conjunction with colleagues across the business to make effective changes that prevent future recurrence. Documentation … for hybrid working post probation) What we would like you to bring to the role: The ideal candidate will have previous demonstrated experience in a credit control, billing, invoicing, customer service resolutions or a similarly related role Attention to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be More ❯

offering a wide variety discounts Free Mortgage Advice Bravo scheme: Incentivising high achieving employees What you'll be doing as Dispute Resolution Specialists The role involves the resolution of customer disputes, subsequent analysis of the cause of the disputes, and identification and implementation of solutions to prevent reoccurrence Responsibilities will include: Dispute resolution: Resolve customer disputes to ensure … or via email. This will also require close coordination with colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Process improvement: Reviewing processes in conjunction with colleagues across the business to make effective changes that prevent future recurrence. Documentation … for hybrid working post probation) What we would like you to bring to the role: The ideal candidate will have previous demonstrated experience in a credit control, billing, invoicing, customer service resolutions or a similarly related role Attention to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be More ❯