2 of 2 Remote Customer Service Jobs in Blackburn

offering a wide variety discounts Free Mortgage Advice Bravo scheme: Incentivising high achieving employees What you'll be doing as Dispute Resolution Specialists The role involves the resolution of customer disputes, subsequent analysis of the cause of the disputes, and identification and implementation of solutions to prevent reoccurrence Responsibilities will include: Dispute resolution: Resolve customer disputes to ensure … or via email. This will also require close coordination with colleagues in business support, finance and operational teams. Root cause analysis: Reverse engineer the circumstances that led to a customer dispute to identify how it could have been prevented. Process improvement: Reviewing processes in conjunction with colleagues across the business to make effective changes that prevent future recurrence. Documentation … for hybrid working post probation) What we would like you to bring to the role: The ideal candidate will have previous demonstrated experience in a credit control, billing, invoicing, customer service resolutions or a similarly related role Attention to Detail: Ability to take actions with minimal error rates and able to identify improvement opportunities that may not be More ❯

will involve supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. Apply By: 17 August 2025 Location: Birmingham, Blackburn Salary: £27,711 per annum, plus benefits. ( pending a pay award of at least … role in supporting the team in a range of administrative skills, being the first line of communication and coordinating key events and programmes while delivering a high level of customer service to our partners and participants. The successful candidate will be a great communicator and problem-solver who enjoys the regular contact and dialogue with our participants and … working times. Flexible working opportunities, including significant scope for hybrid working. At least 27 days' holiday a year (plus 8 bank holidays) rising to 33 days after five years' service (with an annual discretionary office shutdown between Christmas and New Year). Entry to the highly valued Local Government Pension Scheme Excellent opportunities to develop your skills and experience More ❯