1st Line Network Analyst
- Hiring Organisation
- GO TO RESOURCE LIMITED
- Location
- Blackburn, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
looking for a 1st Line Network Analyst to join an established managed services team, providing technical support across a variety of customer network environments. As part of the service desk, you will respond to incidents and support requests, carry out initial diagnosis and resolve issues where possible. … ticket records, keep customers informed and escalate more complex problems to the relevant technical teams. We are looking for someone with: Experience in a service desk, NOC or 1st line technical support position A good foundation in networking, including routing, switching and connectivity troubleshooting Experience using ticketing systems ...