1st / 2nd Line Support Engineer
Blackburn, Lancashire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Mexa Solutions LTD
chance to join a growing business that’s delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24/7 team. What’s in it … 30am) or Evening & Weekend shifts (Mon-Wed: 16:00pm - 12:30am, and Sat & Sun: 08:30 – 17:00) Variety : 1st and 2nd line support across a wide range of Microsoft cloud and on-prem tech Impact : Be the go-to contact during out-of-hours support, resolving issues, preventing downtime, and keeping users productive Culture : Join a collaborative team … strong emphasis on flexibility, autonomy, and career growth What you’ll be doing: Providing 1st and 2nd line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum
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