1 of 1 3rd Line Engineer Jobs in Blackpool

and dedication to continuous improvement. Due to further growth and expansion plans, the IT team is looking to recruit two new vacancies, one of which is a third line IT engineer. Your new role Reporting to the IT Service Desk Manager, this technical specialist will join this well-established team and work closely with the end users support … team and wider college staff to provide a high level of support. The end user support team will handle first and second line queries, and as the technical specialist you will respond to and resolve all escalated issues, providing support across a wide range of systems and technologies. In addition to this, as technical specialist, you will also … you'll need to succeed In order to be successful in securing this position, you must possess IT technical support experience, with specific experience providing second and third line support, ideally having worked in the education sector or in a user-facing role. You will have experience of providing support across a range of technologies, handling escalated issues More ❯