Lead Product Manager
blackpool, north west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DWP Digital
and outbound capabilities, workforce management (WFM), real-time and historical reporting, and agent desktop tools, along with familiarity with Verint or similar quality management products and Omilia or other conversational AI solutions. Personal Statement: You must have extensive experience in the contact centre industry with deep skills and understanding of a wide range of contact centre products, and More ❯
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