1 of 1 Remote Customer Service Jobs in Blackpool

Sales Support Lead to join their team on a permanent basis. This position is key to ensuring the smooth running of sales operations, supporting internal teams and maintaining excellent service to customers. This is a fantastic opportunity for someone who thrives in a collaborative, fast paced environment, enjoys problem-solving and wants to make a direct impact on team … success and customer satisfaction. Key Responsibilities: Provide administrative support to Sales Managers across multiple territories. Accurately process sales orders and maintain records in line with business requirements. Coordinate product samples and sales/marketing materials. Support customer meetings and attend trade events when required. Help maintain accurate customer data and assist with cross-departmental coordination. Resolve post … sale customer queries and issues through phone and email. Manage documentation such as new line forms, quotations, and customer-specific templates. Assist in onboarding new customers and updating existing customer processes. Participate in system and process improvement initiatives, including input into ERP implementation projects. Act as the liaison between sales support and other departments to ensure smooth More ❯