IT Support Technician Apprentice
- Hiring Organisation
- INTERNATIONAL CONNECTIONS GROUP LTD
- Location
- 8 AVROE CRESCENT, BLACKPOOL, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,704 a year
infrastructure, networking, or systems support. Role First-line technical support: Respond to helpdesk tickets and service requests. Diagnose and resolve basic hardware, software, and connectivity issues. Support Microsoft 365 applications (Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network … procedures. Assist with user access controls and permissions. Help maintain antivirus, endpoint protection and patch updates. Understand GDPR and data protection best practices. Hardware & software deployment: Set up laptops, desktops, and mobile devices. Install operating systems and approved applications. Maintain asset registers and inventory systems. Support onboarding ...