Speech and Interaction Analyst
Blackpool, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Perch Group
Perch Group seeks a Quality Assurance (QA) Speech and Interaction Analyst who will be the subject matter expert (SME) in the implementation and ongoing management of an AI/Automated Quality Assurance solution within a regulated UK financial services (debt collection) environment. The role holder will work closely with … experience with AI/Automated QA tools and technologies Analytical Skills: Strong ability to analyse and interpret data to inform decisions and improvements Project Management: Experience in project implementation within a regulated environment, including stakeholder management and meeting deadlines Communication: Excellent verbal and written communication skills, with More ❯
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