IT Support Technician Apprentice
- Hiring Organisation
- QA
- Location
- Blackpool, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £15,704 per annum
Outlook, Teams, SharePoint). Perform password resets and account unlocks. Networking & infrastructure support: Assist with configuring workstations and network devices. Support basic LAN/WAN troubleshooting. Assist in monitoring network performance. Support Wi-Fi configuration and connectivity issues. Cybersecurity & compliance: Support implementation of security policies and procedures. Assist with user … supports development of the following apprenticeship competencies: Knowledge: IT fundamentals (hardware, software, operating systems). Networking principles (TCP/IP, DNS, DHCP, LAN/WAN). Cybersecurity fundamentals. ITIL service management principles. Cloud technologies (Microsoft 365/Azure basics). Skills: Troubleshooting and problem resolution. Communication with technical ...