Customer Insights Analyst
bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Harnham
professional courses.. they partner with thousands of schools, universities, and businesses to empower learners worldwide. You’ll be joining an insights team of 10, working at the heart of data-driven decision making. The Role This is an early-career role, ideal for a recent graduate or someone with 1–2 years’ analytics experience. As a Customer Insight Analyst … you’ll work across multiple datasets including learning, transactional, and operational data, turning numbers into meaningful stories that shape strategic decisions. You’ll gain broad exposure to reporting, stakeholder communication, and insight generation in a supportive, collaborative team. Key Responsibilities Develop and manage Power BI dashboards and reports, taking ownership of the backlog. Use SQL for data extraction and transformation across multiple business sources. Translate complex datasets into actionable insights and clear recommendations. Collaborate with stakeholders to understand business needs and deliver solutions. Build engaging data visualisations that bring insights to life. Support data governance and quality assurance processes. Present findings to stakeholders in a clear and confident way. Skills & Experience Essential: SQL skills with More ❯
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