4 of 4 ITIL Jobs in Bolton

Experience with Enterprise Backup & Replication Platforms UniFi Network Omada SDN Peplink SD-WAN Keeper Security Microsoft Defender Cyber Essentials and/or ISO 27001 ITIL Environments Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Active Directory Entra ID Intune Exchange ...

CTO. Person Specification Qualifications Essential MCSE/Degree Level/Equivalent Demonstrate commitment to ongoing personal development Desirable CCA, CCP, CCE, MCSA, CCNA, VCP ITIL Experience Essential Experience in delivering complex technical IT facilities Citrix XenDesktop/XenApp Experience Windows Operating systems and Active Directory Management Exchange infrastructure knowledge ...

channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities … well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything we do is consistent and efficient. Solve problems, streamline workflows, and make support better for both ...

/7 support across channels. You will manage and mentor the Service Desk, ensure SLA adherence and customer satisfaction, and drive improvements using ITIL best practices. You will supervise day and night shifts on a rotating schedule, develop the team, optimize incident and problem management, and maintain a customer-centric ...