9 of 9 ITIL Jobs in Bolton

once the team is established. Experience required : Education - Bachelor's degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more More ❯

Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯

Previous experience in 2nd/3rd line support, with a strong understanding of desktop, server platforms, and IT infrastructure. Proven experience working within an ITIL framework. Strong diagnostic skills for hardware, software, and operating system issues. Experience in knowledge sharing, creating knowledge base articles, and a broad technical knowledge of More ❯

towards a professional qualification in IT or a related degree (preferred) Strong knowledge of desktop and server platforms (essential) Proven experience operating in an ITIL framework (essential) Strong understanding of IT infrastructure and technical diagnostic skills (essential) Strong customer service skills (essential) Proven experience in knowledge sharing and creating knowledge More ❯

and AVD. Virtualization (VMware) implementation and administration experience. Knowledge of mainstream Storage, Backup/Replication, and DR Technologies. Experience Solution architecture: 5 years (preferred) ITIL: 1 year (preferred) Cybersecurity: 1 year (preferred) JBRP1_UKTJ More ❯

years recent experience working in a technical help desk or IT service desk role. Familiarity with key IT concepts and commonly used terminology. Previous ITIL experience is desirable. Previous customer service training is desirable. Experience with shift working, including unsociable hours, is desirable. Competencies and Skills: Excellent interpersonal, written, and More ❯

flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯

requirements, and advising stakeholders Facilitating workshops and managing client relationships both remotely and in person Experience with ITAM implementations is highly desirable Preferred Qualifications: ITIL Foundation Certification (V3 or V4) ServiceNow Certified System Administrator Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps) Bachelor’s degree More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯