1 to 2 of 2 Service Delivery Jobs in Bolton

support providers and suppliers. Infrastructure Management - Provide day to day management and support of K3 Capital Group's IT infrastructure, working with existing IT Service partners. Monitoring of platform performance to ensure service delivery. Implement system upgrades in line with change control requirements. IT Service & Support - Provide … second and third line support to both internal and external IT service teams in order to deliver effective problem resolution. Manage access control for infrastructure and applications in line with company requirements and procedures. Vendor/Supplier Management - Support HGI in delivery of projects, including adherence to project … plans and timescales. Support IT Service desk providers (internal and external) in resolution of support tickets. Escalate support issues to third party experts as required. Information Security: Deliver and maintain Cyber Essentials certification. Monitor K3 Capital Group's M365 security score, identifying opportunities for improvement. Manage Intune configuration and more »

s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of service delivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing service delivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »