1 of 1 ITIL Jobs in Borehamwood

high level of customer service to internal and external customers. Work collaboratively with technical and non‐technical stakeholders to resolve issues efficiently. Support ITIL‐aligned incident, problem and change management processes. Contribute to continual service improvement and operational best practice. Promote ownership, accountability and a customer‐focused approach to service … monitor performance. Experience working with third‐party support providers and external suppliers. Strong communication, organisation and stakeholder engagement skills. Experience working in an ITIL‐based environment and using ITSM tools. A good understanding of the software development lifecycle, including testing, deployment and release activities. A proactive, customer‐focused approach ...