Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Be confident in interactions with colleagues in own team and elsewhere. Demonstrate a high degree of personal integrity. Able to work more »
support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: • ITIL v3/v4 Foundation qualification is desirable • MCP certification would be desirable Knowledge & Experience: • 2+ years’ experience of providing team leader support in a similar role What you'll get in return Competitive more »
point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate more »
hardware and software issues, managing web and email filtering permissions, and handling business systems accounts and remote access tools. ITIL v3/v4 Foundation & MCP qualification are desirable. If you have a good IT technical support background and capable of managing a support team - please apply. more »
things. Responsibilities include supporting and building various devices, some networking (cisco switches) and IT asset management . While ITIL v3/4 Foundation and MCP certs are desirable, emphasis lies on your hardware support, build and ability to manage and lead a key service for the business. If you want more »
building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits to regional sites more »
